。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Service Representative

Virtual Thrust

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We are seeking a talented Customer Support Representative who can resolve our customer’s query

Promptly Via (Inbound Calls, Outbound Calls, & Email Support).

Key Responsibilities:

Handle incoming customer inquiries via phone, email, chat, or in person, ensuring a prompt and effective response.
Provide accurate information about products, services, and policies.
Resolve customer complaints and issues in a friendly and efficient manner.
Maintain detailed records of customer interactions, transactions, comments, and complaints.
Follow up with customers to ensure their needs are fully met and that they are satisfied with the service provided.
Collaborate with team members and other departments to address customer needs.
Identify opportunities to improve customer service processes and suggest enhancements.
Stay updated on product knowledge, company policies, and changes in services to provide accurate information to customers.
Handle incoming customer inquiries via phone, email, chat, or in person, ensuring a prompt and effective response.
Provide accurate information about products, services, and policies.
Resolve customer complaints and issues in a friendly and efficient manner.
Maintain detailed records of customer interactions, transactions, comments, and complaints.
Follow up with customers to ensure their needs are fully met and that they are satisfied with the service provided.
Collaborate with team members and other departments to address customer needs.
Identify opportunities to improve customer service processes and suggest enhancements.
Stay updated on product knowledge, company policies, and changes in services to provide accurate information to customers.

Requirements:

Candidates MUST be quick learners and have good English communication skills both written & spoken.
Candidate also has good command of internet surfing & Microsoft Office.
A handsome salary will be given to selected candidates.
Fresh candidates can also apply if they have a good command of English.

Working Conditions: