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概要
I have extensive experience in HR Operations, Administration, and IT Services Management. I have successfully implemented HR software modules, including Employees Data, Employees Attendance, Payroll Structure, Salary Setup, Salary Pay slips, Deductions, Commissions, and Increments and others - I have received the Employee of the Year Award for my excellent performance throughout my entire tenure.
项目
工作经历
Assistant Manager Support (WebHR)
I'm in responsible for evaluating company HR practices and collecting data as according WebHR, and also implementing and providing support to the company's HR staff afterwards
System Consultant
Only four month and mine expertise have been engaged on the assignment that required acquiring & deploying a management solution for college's trine key users.
Assistant Manager – Project Sales
Understanding clients requirements
Ensure that clients are thoroughly briefed about relevant property units.
Ensure that clients are given demonstrations, carry out site visits and timely closure
of deals.
Follow up with clients to understand evolving change in requirements.
Maintain good relationship with the clients
Assistant Manager Customer Success
Handle complaints from clients
Taking ownership of customers issues and following problems through to resolution
Liaise between managers, customers and employees.
Provide direction to Technical team about requirement development
Provides Software Product Demo to Clients / New Buyers.
Assistant Manager Customer Success
Handle complaints from clients
Taking ownership of customers issues and following problems through to resolution
Liaise between managers, customers and employees.
Provide direction to Technical team about requirement development
Provides Software Product Demo to Clients / New Buyers.
Senior Support Officer
Managed the day-to-day operations of client
Provided software application end-user training and technical support.
Developing and configuring customized Software application solutions.
Throughout the entire country for support of the client-software application
Assisted senior management with business matters, such as proposals, quotations,
invoices and many other things
Support Officer
Personally contacted clients to introduce our company's products or services
Arrange for client meetings with our senior operations manager and the director of sales
for Sales.
Add required client data in the software
Proving administrative support to the IT team
Support Officer
Application Implementation
Providing after Implementation Support
Providing comprehensive training to users
Supervision of the client's accounts and tasks
Closely working with the software development team
Management about complex client issues and resolutions Experience in consultative ERP and in a client-facing role
