Responsibilities:

  • Respond to customer inquiries via email and live chat in a timely and professional manner.
  • Troubleshoot and resolve customer issues, providing effective solutions.
  • Provide accurate and detailed information about products or services.
  • Collaborate with cross-functional teams to address customer needs.
  • Maintain a high level of customer satisfaction through excellent service.

Qualifications:

  • Previous experience in email and chat support or customer service role preferred.
  • Strong written communication skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Problem-solving skills and attention to detail.
  • Proficiency in using customer support tools and systems.

Benefits:

  • Competitive salary.
  • Health & Life insurance.
  • Food Allowance.
  • Anuual Leaves
  • Paid Trips
  • Drop Facilities for Females
  • Opportunities for career advancement.
  • Dynamic and collaborative work environment.

Job Details

Industry:
BPO
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 35 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Dec 06, 2023
Posting Date:
Nov 25, 2023

Ziscomm Pvt Ltd

BPO · 11-50 employees - Rawalpindi

Ziscomm is a Business Processing outsourcing company benefiting businesses by providing outbound and inbound business services to help entrepreneurs get stress free from handling the core and non-core aspects of their businesses and focus on real-time business expansion activities. We are Headquartered in Rawalpindi Islamabad, Pakistan, and are processing in provisioning, Information Technology, Human Resources, customer care, and Finance departments through a team of skilled experts who hold national and international working portfolios.

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