Posted Nov 08, 2024 177 views Report Job
PKR. 600,000+/Month
Key Responsibilities
- Provide second-tier support for IT incidents and requests, resolving issues escalated from Level 1 support.
- Troubleshoot and resolve hardware, software, and network problems in a timely manner.
- Coordinate with vendors and service providers to facilitate repairs and upgrades.
- Document and track all support requests in the ticketing system, ensuring accurate and detailed records.
- Assist in the deployment, configuration, and maintenance of IT infrastructure, including desktops, laptops, and peripherals.
- Conduct training sessions for Level 1 support staff to improve overall team performance.
- Collaborate with other IT teams to implement solutions and improve processes.
- Stay updated with emerging technologies and industry trends to enhance support capabilities.
Job Details
Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
3 Years - 5 Years
Apply Before:
Dec 09, 2024
Posting Date:
Nov 08, 2024
T&S Technology Solution & Investment LLC
Business Development · 51-100 employees -
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