Posted Nov 02, 2023 195 views
Omega Tech Solutions is seeking a driven and skilled Customer Support Specialist to join our growing team to increase sales, grow our customer base Internationally and contribute to company's rapid growth.
Responsibilities:
- Generate Sales from new and on-going customer within allocated time limit from portfolio
- Handle all inbound customer inquiries via phone, email, and chat in a timely and professional manner
- Track all sales activities in company system and keep current by updating account information regularly
- Develop strong, ongoing relationships with prospects and customers.
- Coordinate with other team members and departments to optimize the sales effort
Requirements:
- 1 year of customer service experience, preferably in an international campaign.
- Fluent in verbal and written English communication skills
- Customer-focused with skill in empathy, patience, and conflict resolution.
- Ability to maintain accuracy and attention to detail.
- Ability to handle a fast-paced and high-pressure work environment.
- Freshers are also encouraged to apply with good English communication skills.
(Read all requirements carefully before applying.)
Job Details
Omega Group of Companies
Omega Group is one of the finest and has emerging companies in the industry. In no time it has earned a prominent status as the influx of the customers increasing day by day. The success ratio of the Omega Group is becoming big and big with every coming deal. We are dealing all over the USA, UK and Canada. Omega Group combines technology, people and customer needs to produce a synergistic blend of customized solutions: at higher profits, reduced costs, greater customer satisfaction and lasting client relationships. We believe that the continual process of growing our client’s businesses is our priority by acquiring new customers, providing the best services to the existing customers and retaining customers, and maintaining data efficiently so they can produce more revenue for our clients.
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