Posted Oct 24, 2024 467 views Report Job
As a Chat Support Agent, you will provide top-notch customer service through live chat, assisting customers with inquiries, resolving issues, and ensuring a positive user experience.
Key Responsibilities:
Engage with customers via live chat and respond promptly.
- Assist with customer questions, issues, and requests.
- Maintain professionalism and positivity in communications.
- Document interactions and suggest service improvements.
- Meet or exceed performance targets (response times, satisfaction).
Requirements:
- Excellent written English communication skills.
- Strong problem-solving abilities with a customer-focused mindset.
- Ability to work independently in a remote setting.
- Previous customer service or chat support experience is a plus, but not required.
Compensation:
This is a commission-based position with earnings based on performance. After successfully completing probation, a performance certificate will be awarded
Job Details
NexGen Design Works
What is your Competitive Advantage?
Similar Job Titles
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Muzammil Baig
Digital Marketing Manager
IT Services Group
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Aqib Irshad
Head of HR, Training & OD
FINCA
Ali Aziz
CEO
Shopistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
