• Knowledge of banking rules and regulations.
    • Proficient in MS Office.
    • Strong analytical skills.
    • Team management.
    • Time management.
    • Sound communication and interpersonal skills.
    • Excellent presentation skills.
    • Ability to work under pressure.
    • Monitoring the Card and overall ADC Operation performance and continuous improvement and enhancements.
    • Monitoring and Management of Funds settlement of debit authorities.
    • Production of ATM cards in a secure environment and ensuring international standards and cost-effectiveness.
    • Distribution of ATM Cards across all channels and maintenance of sufficient card inventory to maintain the supply line.
    • Having Well versed knowledge of Dispute Handling of Local (Paypak) and international schemes (MasterCard, VISA, UP). i.e. Presentment/ Chargeback/ Late Presentment/ Pre-arbitration/ Arbitration.
    • Regulatory, Local and international Scheme Reporting.
    • Collaborate with card vendors, payment processors, and other service providers to ensure seamless operations.
    • Re-engineering the processes to provide better and improved services with lesser TAT to customers.
    • Build and maintain relationships with internal and external stakeholders.
    • Ensure cards are compliant with regulatory requirements and industry standards.
    • Monitoring the Card and overall ADC Operation performance and continuous improvement and enhancements.
    • Monitoring and Management of Funds settlement of debit authorities.
    • Production of ATM cards in a secure environment and ensuring international standards and cost-effectiveness.
    • Distribution of ATM Cards across all channels and maintenance of sufficient card inventory to maintain the supply line.
    • Having Well versed knowledge of Dispute Handling of Local (Paypak) and international schemes (MasterCard, VISA, UP). i.e. Presentment/ Chargeback/ Late Presentment/ Pre-arbitration/ Arbitration.
    • Regulatory, Local and international Scheme Reporting.
    • Collaborate with card vendors, payment processors, and other service providers to ensure seamless operations.
    • Re-engineering the processes to provide better and improved services with lesser TAT to customers.
    • Build and maintain relationships with internal and external stakeholders.
    • Ensure cards are compliant with regulatory requirements and industry standards.
  • Job Details

    Total Positions:
    1 Post
    Job Type:
    Job Location:
    Gender:
    No Preference
    Apply Before:
    Dec 03, 2024
    Posting Date:
    Jan 11, 2024

    Mobilink Bank

    Banking/Financial Services · 1001-1500 employees - Islamabad

    Mobilink Bank is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

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