• Answer all incoming calls with a friendly demeanor.
  • Conduct outbound calls to follow up with clients.
  • Manage, nurture and convert inbound leads into sales opportunities
  • Respond promptly to client communications via email
  • Handle Queries, Requests and Complaints from customers tactfully.
  • Generate new business / client independently
  • Maintain relationships with the existing clients & provide excellent services.
  • Answer phone calls, emails to provide excellent customer service in a timely and efficient manner.
  • Entering the client's detail into the database
  • Provide support to new and existing clients
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Effectively communicating with the customer and resolve their queries to make them satisfied
  • Must be able to overcome objections and handle customer pushback.
  • Possess a good knowledge of computer systems, Outlook, Word, Excel, Power Point,
  • Perform additional duties as required

Job specification

  •  Minimum one year customer service experience, freshers are also encouraged to apply
  • Excellent Written and Verbal English communication
  • Proficiency with MS Office (Particularly MS Excel and MS Word)
  •  Qualification: Minimum Intermediate (Preferred Graduation)

Perks

  • Medical
  • EOBI
  • Quarterly bonuses
  • Company maintained car (if you meet the requirement)
  • Umrah (if you get selected)
  • Convince allowance

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Less than 1 Year - 3 Years
Apply Before:
Sep 01, 2023
Posting Date:
Jul 31, 2023

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
10-19%

M Tech 

Information Technology · 1-10 employees - Karachi

pMustafa Tech/p

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