Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets.

Requirements and Skills

  • Track record of over-achieving quota.
  • Intermediate phone and verbal communication skills along with active listening.
  • Customer focus and adaptability to different personality types.
  • Ability to multi-task, set priorities, and manage time effectively.

Job Type: Full-time Salary: Rs30,000.00 - Rs100,000.00 per month

Job Details

Industry:
Total Positions:
20 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Dec 11, 2023
Posting Date:
Nov 11, 2023

Hadi Digital Solutions

Call Center · 101-300 employees - Sargodha

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