As a UK Customer Service Representative, you will play a vital role in delivering outstanding product support and assistance to our customers. You will be responsible for handling customer inquiries through phone calls (inbound) and email tickets, ensuring a high level of customer satisfaction.
Responsibilities:
- Provide exemplary product support to customers via phone (inbound) and email.
- Address customer inquiries, resolve issues, and answer product-related questions professionally and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the team to enhance customer service processes.
- Work 6 days a week to ensure comprehensive coverage.
- No sales.
Requirements:
- Strong command of the English language, both spoken and written.
- Exceptional communication and interpersonal skills.
- Previous customer service or call center experience is advantageous.
- Excellent problem-solving abilities and the capacity to work independently.
- Availability to work 5 days a week.
- No work on Pakistan religious holidays (paid).
What We Offer:A supportive and inclusive work environment. Opportunities for professional growth and development. The chance to be part of a dynamic and diverse team.
If you are passionate about delivering outstanding customer service and meet the qualifications listed above, we encourage you to apply for this exciting opportunity.
Job Details
Each day, we here at Aosom work our hardest to live up to our name. We’re always on the lookout for cool new products at the very best prices to help make life better. From HomCom to Outsunny, Pawhut and Soozier, our brands span an extensive variety of categories so that you’ll always find exactly what you’re looking for at a price that won’t break your budget. At Aosom, our goal is to take the convenience and selection of online shopping and pair it with the value of excellent pricing and customer service to create a buying experience like none other..
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