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Flights Booking Agent

Sky Rade

发布 Sep 16, 2024 442 查看

PKR. 30,000 - 100,000/Month

We are looking for a dedicated and detail-oriented Flights Booking Agent to join our dynamic team

As a Flights Booking Agent, you will be responsible for assisting customers with their flight reservations, ensuring a seamless booking experience. You will handle inquiries, provide travel information, manage reservations, and offer exceptional customer service to our clients.

Key Responsibilities:

Assist customers with flight inquiries and reservations via phone, email, and online platforms.
Provide detailed information about flight options, including schedules, prices, and airline policies.
Process flight bookings, changes, and cancellations efficiently and accurately.
Ensure all travel arrangements comply with company policies and customer preferences.
Handle customer complaints and resolve issues related to flight bookings promptly.
Stay updated with airline regulations, travel restrictions, and industry trends.
Collaborate with other team members to provide comprehensive travel solutions.
Maintain accurate records of bookings, payments, and customer interactions.
Upsell additional travel services and products to enhance customer experience.

Requirements:

Previous experience in a travel agency or airline industry preferred.
Proficiency in computer reservation systems (CRS) such as Amadeus, Sabre, or Galileo.
Strong knowledge of global geography and major airline routes.
Excellent communication and customer service skills.
Attention to detail and strong organizational skills.
Ability to multitask and work under pressure.
Fluency in English; additional languages are an advantage.
Strong interpersonal skills and the ability to work as part of a team.
Sales-oriented with the ability to upsell and cross-sell travel products.
High level of accuracy and attention to detail in data entry and record-keeping.Benefits:
Competitive salary and performance-based incentives.
Comprehensive health and wellness benefits.
Opportunities for career advancement and professional development.
Travel discounts and perks.
Friendly and supportive work environment.