概要

Excellent interpersonal and communication skills.

Strong analytical and problem-solving skills.

Ability to work independently and as part of a team.

Strong organizational and planning skills.

Cultural sensitivity and awareness.

Proficiency in relevant computer applications.

工作经历

公司标识
Client Relationship Assistant
Islamic Relief Pakistan
Jan 2021 - Mar 2023 | Rawalpindi, Pakistan


Job Description as Client Relationship Assistant in(NGO)Islamic Relief Pakistan.

Program Introduction.Mobilize and engage community members to increase their knowledge and understanding of Islamic Mood of Financing program, promote community trust and participation, and encourage behavior change.
Field Work.Plan and organize community mobilization activities such as community meetings, door-to-door visits, and community outreach events.
Business Growth.Implement approved sales/service plans to achieve objectives by agreeing micro level sales/service delivery plans.
Portfolio Management.proactive collection perusal, ensuring timely repayment of loans & negotiation directly or through others elements included in employer\'s distribution channel.
Compliance
Building Relationship.Develop and maintain relationships with community stakeholders, including local business community and community-based organizations.
Coordination.Work with community members to identify and address barriers to immunization uptake, including misconceptions and misinformation about Islamic Mood of Financing.
Reporting.Monitor and report on community engagement activities and outcomes to inform program planning and decision-making.
Training.Participate in training and capacity building activities to improve knowledge and skills related to community mobilization and immunization programs.

公司标识
Relationship Officer
U Microfinance Bank
Oct 2019 - Jan 2020 | Fateh Jang, Pakistan


Business Growth Implement approved sales/service plans to achieve objectives by agreeing micro level sales/service delivery plans with RM & ensuring on track performance.
Programe Introduction & Field Work.
Portfolio Management proactive collection perusal, ensuring timely repayment of loans & negotiation directly or through others elements included in employer\'s distribution channel.
Compliance Conduct loans booking in strict compliance with employer\'s policies & procedures.
Product Knowledge Ensure continuous review of products &service related knowledge & recommend area of improvement through personal & clients feedback.
Service Quality Meet internal service standards & ensure no service related complaints are received from customers.
Record keeping.

公司标识
Loan officer
Khushhali Microfinance Bank Limited - (KMBL)
Jul 2013 - Nov 2017 | Bagh, Pakistan



Business Growth Implement approved sales/service plans to achieve objectives by agreeing micro level sales/service delivery plans with RM & ensuring on track performance.
Programe Introduction & Field Work.
Portfolio Management proactive collection perusal, ensuring timely repayment of loans & negotiation directly or through others elements included in employer\'s distribution channel.
Compliance Conduct loans booking in strict compliance with employer\'s policies & procedures.
Product Knowledge Ensure continuous review of product &service related knowledge & recommend area of improvement through personal & clients feedback.
Service Quality Meet internal service standards & ensure no service related complaints are received from customers.
Record keeping.
Operational Teller responsibility.1-Cash payment & receipt. 2-Policy compliance/audit.3-Cash management.4-Customer Service.5-Marketing of liability products.6-Key custodian.

公司标识
Internee Officer
Khushhali Microfinance Bank Limited - (KMBL)
May 2013 - Jul 2013 | Bagh, Pakistan


Learning and Traing about.

Business Growth Implement approved sales/service plans to achieve objectives by agreeing micro level sales/service delivery plans with RM & ensuring on track performance.
Programe Introduction & Field Work
Portfolio Management proactive collection perusal, ensuring timely repayment of loans & negotiation directly or through others elements included in employer\'s distribution channel.
Compliance Conduct loans booking in strict compliance with employer\'s policies & procedures.
Product Knowledge Ensure continuous review of product &service related knowledge & recommend area of improvement through personal & clients feedback.
Service Quality Meet internal service standards & ensure no service related complaints are received from customers.
Record keeping.
Bank operational work.

学历

University of Azad Jammu and Kashmir (AJK)
学士, 艺术学士, B.A‎
Economic.English., Political Science
等级 C
2008

技能

熟练 Marketing
熟练 Social Media Managment
熟练 Account Management
熟练 Admin Assistantce
熟练 Administrative Skills
中级 Analytical Skills
中级  Talent Acquisition
熟练 Banking
熟练 Bike Riding
熟练 Branch Support
熟练 Business Development
熟练 Business Development Process
熟练 Business Development Strategies
熟练 Case Management
熟练 Cash Collection
熟练 Cash Handling
中级 Child Protection
熟练 Child Rights
熟练 Client Acquisition Skills
熟练 Client Analysis
熟练 Client Relationship
熟练 Client Service Oriented
中级 Climate Change
熟练 Communication Skills
熟练 Community Engagement Skills
熟练 Coordination Abilities
熟练 Coordination Skills
熟练 Coordination Skillss
熟练 Correspondence
熟练 Credit Risk Assessment
熟练 Cross Selling
熟练 Customer Care Representation
熟练 Customer Contact Skills
熟练 Customer Service
熟练 Data Collection
熟练 Data Entry
熟练 Data Management
熟练 Data Management Tools & Software
熟练 Decision Making
熟练 Distribution Logistics
熟练 Documentation
中级 DRR
熟练 Effective Communication & Negotiation Skills
熟练 ERP System Familiarity
熟练 ERP Systems Familiarity
熟练 Executive Presentation Skills
熟练 Field Activities
熟练 Field Applications
熟练 Field Communication
熟练 Field Coordination

语言

熟练 英语
熟练 乌尔都语
初学者 Saraiki
中级 旁遮普语