خلاصہ

Excellent interpersonal and communication skills.

Strong analytical and problem-solving skills.

Ability to work independently and as part of a team.

Strong organizational and planning skills.

Cultural sensitivity and awareness.

Proficiency in relevant computer applications.

تجربہ

کمپنی کا لوگو
Client Relationship Assistant
Islamic Relief Pakistan
جنوری ۲۰۲۱ - مارچ ۲۰۲۳ | Rawalpindi, Pakistan


Job Description as Client Relationship Assistant in(NGO)Islamic Relief Pakistan.

Program Introduction.Mobilize and engage community members to increase their knowledge and understanding of Islamic Mood of Financing program, promote community trust and participation, and encourage behavior change.
Field Work.Plan and organize community mobilization activities such as community meetings, door-to-door visits, and community outreach events.
Business Growth.Implement approved sales/service plans to achieve objectives by agreeing micro level sales/service delivery plans.
Portfolio Management.proactive collection perusal, ensuring timely repayment of loans & negotiation directly or through others elements included in employer\'s distribution channel.
Compliance
Building Relationship.Develop and maintain relationships with community stakeholders, including local business community and community-based organizations.
Coordination.Work with community members to identify and address barriers to immunization uptake, including misconceptions and misinformation about Islamic Mood of Financing.
Reporting.Monitor and report on community engagement activities and outcomes to inform program planning and decision-making.
Training.Participate in training and capacity building activities to improve knowledge and skills related to community mobilization and immunization programs.

کمپنی کا لوگو
Relationship Officer
U Microfinance Bank
اکتوبر ۲۰۱۹ - جنوری ۲۰۲۰ | Fateh Jang, Pakistan


Business Growth Implement approved sales/service plans to achieve objectives by agreeing micro level sales/service delivery plans with RM & ensuring on track performance.
Programe Introduction & Field Work.
Portfolio Management proactive collection perusal, ensuring timely repayment of loans & negotiation directly or through others elements included in employer\'s distribution channel.
Compliance Conduct loans booking in strict compliance with employer\'s policies & procedures.
Product Knowledge Ensure continuous review of products &service related knowledge & recommend area of improvement through personal & clients feedback.
Service Quality Meet internal service standards & ensure no service related complaints are received from customers.
Record keeping.

کمپنی کا لوگو
Loan officer
Khushhali Microfinance Bank Limited - (KMBL)
جولائی ۲۰۱۳ - نومبر ۲۰۱۷ | Bagh, Pakistan



Business Growth Implement approved sales/service plans to achieve objectives by agreeing micro level sales/service delivery plans with RM & ensuring on track performance.
Programe Introduction & Field Work.
Portfolio Management proactive collection perusal, ensuring timely repayment of loans & negotiation directly or through others elements included in employer\'s distribution channel.
Compliance Conduct loans booking in strict compliance with employer\'s policies & procedures.
Product Knowledge Ensure continuous review of product &service related knowledge & recommend area of improvement through personal & clients feedback.
Service Quality Meet internal service standards & ensure no service related complaints are received from customers.
Record keeping.
Operational Teller responsibility.1-Cash payment & receipt. 2-Policy compliance/audit.3-Cash management.4-Customer Service.5-Marketing of liability products.6-Key custodian.

کمپنی کا لوگو
Internee Officer
Khushhali Microfinance Bank Limited - (KMBL)
مئی ۲۰۱۳ - جولائی ۲۰۱۳ | Bagh, Pakistan


Learning and Traing about.

Business Growth Implement approved sales/service plans to achieve objectives by agreeing micro level sales/service delivery plans with RM & ensuring on track performance.
Programe Introduction & Field Work
Portfolio Management proactive collection perusal, ensuring timely repayment of loans & negotiation directly or through others elements included in employer\'s distribution channel.
Compliance Conduct loans booking in strict compliance with employer\'s policies & procedures.
Product Knowledge Ensure continuous review of product &service related knowledge & recommend area of improvement through personal & clients feedback.
Service Quality Meet internal service standards & ensure no service related complaints are received from customers.
Record keeping.
Bank operational work.

تعلیم

University of Azad Jammu and Kashmir (AJK)
بیچلرز, بیچلرز ان آرٹس, B.A‎
Economic.English., Political Science
درجہ C
2008

پیشہ ورانہ مہارتیں

ماہر Marketing
ماہر Social Media Managment
ماہر Account Management
ماہر Admin Assistantce
ماہر Administrative Skills
متوسط Analytical Skills
متوسط  Talent Acquisition
ماہر Banking
ماہر Bike Riding
ماہر Branch Support
ماہر Business Development
ماہر Business Development Process
ماہر Business Development Strategies
ماہر Case Management
ماہر Cash Collection
ماہر Cash Handling
متوسط Child Protection
ماہر Child Rights
ماہر Client Acquisition Skills
ماہر Client Analysis
ماہر Client Relationship
ماہر Client Service Oriented
متوسط Climate Change
ماہر Communication Skills
ماہر Community Engagement Skills
ماہر Coordination Abilities
ماہر Coordination Skills
ماہر Coordination Skillss
ماہر Correspondence
ماہر Credit Risk Assessment
ماہر Cross Selling
ماہر Customer Care Representation
ماہر Customer Contact Skills
ماہر Customer Service
ماہر Data Collection
ماہر Data Entry
ماہر Data Management
ماہر Data Management Tools & Software
ماہر Decision Making
ماہر Distribution Logistics
ماہر Documentation
متوسط DRR
ماہر Effective Communication & Negotiation Skills
ماہر ERP System Familiarity
ماہر ERP Systems Familiarity
ماہر Executive Presentation Skills
ماہر Field Activities
ماہر Field Applications
ماہر Field Communication
ماہر Field Coordination

زبانیں

ماہر انگریزی
ماہر اردو
ابتدائی سرائیکی
متوسط پنجابی