概要

divpI am Software Engineer I have done my Bachelor's from Sindh University Jamshoro in the year 2017-2021 with 1st Division 61. Looking for an Internship/Job opportunity to utilize my strengths to build my career that would intrinsically help me in achieving greater practical excellence in the technical domain, exceptional hardworking nature along with good communication skills to explore the requirements and come up with innovative solutions. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines./p
/div

工作经历

公司标识
Phone Banking Officer
FINCA microfinance bank
Jun 2024 - 代表 | Lahore, Pakistan

As a Phone Banking Officer at Finca Microfinance Bank in Pakistan, I was responsible for providing exceptional customer service and support to clients over the phone. My role involved handling inquiries, resolving issues, and promoting various banking services to customers with help of different Softwares. Assisted customers with account inquiries and transactionsResolved customer complaints and concerns effectivelyPromoted new banking products and services to clientsMaintained accurate records of all customer interactionsEducated customers on online banking servicesEnsured compliance with bank policies and procedures

公司标识
IT Support Intern PM Ba Ikhtiyar Naujawan Internship Program
Zarai Taraqiati Bank Limited Zonal Office Lahore
Jan 2024 - Jul 2024 | Lahore, Pakistan

Assisted in resolving technical issues for employeesConducted regular system maintenance tasksParticipated in software and hardware installationsMaintained inventory of IT equipment

公司标识
Administrator
Muhammad Ashraf Memorial School (FAS)
Oct 2022 - Jun 2023 | Kazi Ahmed, Pakistan

div
bI Associated to manage all computer work, along with making databr/bbsheets, Examination Work and Maintenance of School record/b./div

公司标识
Recovery Officer
telenor microfinance bank
Jan 2022 - Sep 2022 | Kazi Ahmed, Pakistan


Making daily calls, emails, SMS and WhatsApp messages tocustomers to give reminders of upcoming payments andamounts overdue. Sending project development updates tocustomers and responding to customers queries. Preparingand sending cancellation notices for defaulting customers.

公司标识
IT Support Officer
Spectrum Institute of Information Technology Qazi Ahmed District Shaheed BenazirAbad
Jan 2021 - Dec 2021 | Kazi Ahmed, Pakistan

divpAssisting students and staff with technical issues related to computer systems, software, and hardware. Providing timely and effective solutions to IT problems, ensuring minimal disruption tobrdaily operations. Installing, Configuring, and maintaining computer systems and peripherals. Troubleshooting and resolving networkbrconnectivity issues. Collaborating with other IT professionals to implement and maintain IT infrastructure. Maintaining accuratebrrecords of technical issues and their resolutions. /p/div

学历

Spectrum Institute of Information Technology Affilated Trade Testing board Karachi
大专, DIT Diploma in Information Technology‎
Computer, Information Technology
Completed
2021
University of Sindh
学士, 商学士/理学士, BS Software Engineering‎
CGPA 2.7/4
2020
Aptech Computer Education Jamshoro
证书, HTML5 With Responsive Web Design‎
HTLM5, CSS, Javascript
Completed
2019
Govt Degree Colege Kazi Ahmed
中级/A级, 理学院(工程预科), F.Sc Pre-Engineering‎
Organization Behaviour
所占比重 70%
2016
Govt Higher Secondary School Kazi Ahmed
大学入学/0级, 科学, Matric In Science‎
Science
所占比重 70%
2014

技能

初学者 ERP
中级 Ability to Maintain Professionalism
初学者 Accounts Administration
中级 Active On Social Media
中级 Administration Knowledge
中级 Always Willing to Learn
中级 Analytical Skills
中级 Application Networking
中级 Attention To Detail
初学者 Banking
中级 Branch Support
中级 Business Development
中级 Cash Collection
中级 Cash Handling
初学者 CCNA
中级 CCTV Operation
中级 Chat Support Skills
初学者 Cisco Knowledge
初学者 Cleaing
中级 Client Dealing 
中级 Client Relationship
中级 Client Relationship Management
初学者 Client Support
初学者 Communication and Interpersonal Skills
中级 Communication Skills
初学者 CompTIA
中级 Computer Hardware
中级 Computer Hardware Installation
中级 Computer Knowledge
初学者 Computer Network Operations
中级 Control Points Knowledge
中级 Coordination Skills
中级 Credit Knowledge
中级 Customer Care Representation
中级 Customer Dealing
中级 Customer Focused
初学者 Customer Serivce Skills
中级 Customer Service
中级 Customer Service Skills
中级 Customer Services
初学者 Cyber Security
初学者 Data Comparison
中级 Data Entry
中级 Data Envelopment Analysis
初学者 Data Management
初学者 Database Servers Management
中级 Fast Learner
初学者 Field Applications
中级 Fluent in English
中级 Forms of Writing

语言

熟练 信德语
初学者 英语
熟练 旁遮普语
熟练 乌尔都语