خلاصہ

divpI am Software Engineer I have done my Bachelor's from Sindh University Jamshoro in the year 2017-2021 with 1st Division 61. Looking for an Internship/Job opportunity to utilize my strengths to build my career that would intrinsically help me in achieving greater practical excellence in the technical domain, exceptional hardworking nature along with good communication skills to explore the requirements and come up with innovative solutions. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines./p
/div

تجربہ

کمپنی کا لوگو
Phone Banking Officer
FINCA microfinance bank
جون ۲۰۲۴ - موجودہ | Lahore, Pakistan

As a Phone Banking Officer at Finca Microfinance Bank in Pakistan, I was responsible for providing exceptional customer service and support to clients over the phone. My role involved handling inquiries, resolving issues, and promoting various banking services to customers with help of different Softwares. Assisted customers with account inquiries and transactionsResolved customer complaints and concerns effectivelyPromoted new banking products and services to clientsMaintained accurate records of all customer interactionsEducated customers on online banking servicesEnsured compliance with bank policies and procedures

کمپنی کا لوگو
IT Support Intern PM Ba Ikhtiyar Naujawan Internship Program
Zarai Taraqiati Bank Limited Zonal Office Lahore
جنوری ۲۰۲۴ - جولائی ۲۰۲۴ | Lahore, Pakistan

Assisted in resolving technical issues for employeesConducted regular system maintenance tasksParticipated in software and hardware installationsMaintained inventory of IT equipment

کمپنی کا لوگو
Administrator
Muhammad Ashraf Memorial School (FAS)
اکتوبر ۲۰۲۲ - جون ۲۰۲۳ | Kazi Ahmed, Pakistan

div
bI Associated to manage all computer work, along with making databr/bbsheets, Examination Work and Maintenance of School record/b./div

کمپنی کا لوگو
Recovery Officer
telenor microfinance bank
جنوری ۲۰۲۲ - ستمبر ۲۰۲۲ | Kazi Ahmed, Pakistan


Making daily calls, emails, SMS and WhatsApp messages tocustomers to give reminders of upcoming payments andamounts overdue. Sending project development updates tocustomers and responding to customers queries. Preparingand sending cancellation notices for defaulting customers.

کمپنی کا لوگو
IT Support Officer
Spectrum Institute of Information Technology Qazi Ahmed District Shaheed BenazirAbad
جنوری ۲۰۲۱ - دسمبر ۲۰۲۱ | Kazi Ahmed, Pakistan

divpAssisting students and staff with technical issues related to computer systems, software, and hardware. Providing timely and effective solutions to IT problems, ensuring minimal disruption tobrdaily operations. Installing, Configuring, and maintaining computer systems and peripherals. Troubleshooting and resolving networkbrconnectivity issues. Collaborating with other IT professionals to implement and maintain IT infrastructure. Maintaining accuratebrrecords of technical issues and their resolutions. /p/div

تعلیم

Spectrum Institute of Information Technology Affilated Trade Testing board Karachi
ڈپلوما, DIT Diploma in Information Technology‎
Computer, Information Technology
مکمل
2021
University of Sindh
بیچلرز, بی سی ایس / بی ایس, BS Software Engineering‎
CGPA 2.7/4
2020
Aptech Computer Education Jamshoro
سرٹیفیکیشن, HTML5 With Responsive Web Design‎
HTLM5, CSS, Javascript
مکمل
2019
Govt Degree Colege Kazi Ahmed
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), F.Sc Pre-Engineering‎
Organization Behaviour
فی صد 70%
2016
Govt Higher Secondary School Kazi Ahmed
میٹرک / او لیول, سائنس, Matric In Science‎
Science
فی صد 70%
2014

پیشہ ورانہ مہارتیں

ابتدائی ERP
متوسط Ability to Maintain Professionalism
ابتدائی Accounts Administration
متوسط Active On Social Media
متوسط Administration Knowledge
متوسط Always Willing to Learn
متوسط Analytical Skills
متوسط Application Networking
ابتدائی Banking
متوسط Branch Banking
متوسط Branch Support
متوسط Business Development
متوسط Cash Collection
متوسط Cash Handling
متوسط Cash Handling Skills
ابتدائی CCNA
متوسط CCTV Operation
متوسط Chat Support Skills
ابتدائی Cisco Knowledge
ابتدائی Cleaing
متوسط Client Dealing 
متوسط Client Relationship
متوسط Client Relationship Management
ابتدائی Client Relationships Management
ابتدائی Client Support
ابتدائی Communication and Interpersonal Skills
متوسط Communication Skills
ابتدائی CompTIA
متوسط Computer Hardware
متوسط Computer Hardware Installation
ابتدائی Computer Network Operations
متوسط Configuration Switches
متوسط Control Points Knowledge
متوسط Credit Analysis
متوسط Credit Knowledge
متوسط Customer Care Representation
متوسط Customer Dealing
متوسط Customer Focused
ابتدائی Customer Serivce Skills
متوسط Customer Service
متوسط Customer Service Skills
متوسط Customer Services
ابتدائی Cyber Security
ابتدائی Data Comparison
متوسط Data Entry
متوسط Data Envelopment Analysis
ابتدائی Data Management
ابتدائی Database Servers Management
متوسط Email List Management
متوسط Fast Learner

زبانیں

ماہر سندھی
ابتدائی انگریزی
ماہر پنجابی
ماہر اردو

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