divpI am Software Engineer I have done my Bachelor's from Sindh University Jamshoro in the year 2017-2021 with 1st Division 61. Looking for an Internship/Job opportunity to utilize my strengths to build my career that would intrinsically help me in achieving greater practical excellence in the technical domain, exceptional hardworking nature along with good communication skills to explore the requirements and come up with innovative solutions. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines./p
/div
As a Phone Banking Officer at Finca Microfinance Bank in Pakistan, I was responsible for providing exceptional customer service and support to clients over the phone. My role involved handling inquiries, resolving issues, and promoting various banking services to customers with help of different Softwares. Assisted customers with account inquiries and transactionsResolved customer complaints and concerns effectivelyPromoted new banking products and services to clientsMaintained accurate records of all customer interactionsEducated customers on online banking servicesEnsured compliance with bank policies and procedures
Assisted in resolving technical issues for employeesConducted regular system maintenance tasksParticipated in software and hardware installationsMaintained inventory of IT equipment
div
bI Associated to manage all computer work, along with making databr/bbsheets, Examination Work and Maintenance of School record/b./div
Making daily calls, emails, SMS and WhatsApp messages tocustomers to give reminders of upcoming payments andamounts overdue. Sending project development updates tocustomers and responding to customers queries. Preparingand sending cancellation notices for defaulting customers.
divpAssisting students and staff with technical issues related to computer systems, software, and hardware. Providing timely and effective solutions to IT problems, ensuring minimal disruption tobrdaily operations. Installing, Configuring, and maintaining computer systems and peripherals. Troubleshooting and resolving networkbrconnectivity issues. Collaborating with other IT professionals to implement and maintain IT infrastructure. Maintaining accuratebrrecords of technical issues and their resolutions. /p/div