概要

Executive Professional with 8+ years of experience as a Sales and Customer Support Executive previously working in recovery & collection.

项目

Focus Group
Principles of Management
Principles of Marketing

工作经历

公司标识
Manager Business Development
Askarilife Investment and Assurance Company
Oct 2019 - Jun 2020 | Lahore, Pakistan

Sell a variety of insurance products to individuals and businesses

Customize insurance programs to suit individual customers, often covering a variety of risk.

公司标识
Debt Collector
Hadaf al Khaleej
Jun 2018 - Aug 2019 | Dubai, United Arab Emirates

• Verify information of the overdue liabilities of the respective clients.
• Contact clients and debtors by Telephone/Email or in person to determine reasons for overdue payments and establish appropriate strategies.
• Approve negotiation details of the clients.
• Organized records and documentations of the clients for future reference.
• Generate payments from contact debtors.
• Arrange field visits to locate customers and collect payments.
• Tracing customer information and updating all the information on the system.
• Locate and notify debtors of delinquent accounts by email, , telephone, or personal visits in order to solicit payments.
• Accurately and sensibly explain the consequences of non-payment, including any legal remedies that may be exercised by the company or agency seeking payment.
• Investigate whether the debtor has changed their residential address without informing the creditor.
• Propose and initiate a repayment plan in accordance with creditor policies.
• Negotiate credit extensions when necessary.
• Coordinating with the clients for solving customer queries.
• Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased debtors.
• Achieving individual and team targets

公司标识
Business development executive
Harvest Topworth International
Sep 2016 - Feb 2018 | Lahore, Pakistan

• Online Trading in International Currencies and Commodities on customer behalf.
• Giving presentations to the clients about the business plans in commodities and currencies
• Grow business revenue by making new clients
• Calls customers and let them know about business plans about investments

公司标识
Sales and Customer Support Executive
IBEX Global
Feb 2011 - Apr 2016 | Lahore, Pakistan

• Inbound and Outbound campaign from USA for different service providers for internet, cable telephone and home security
• Make outbound calls to prospective and existing customer to provide them with information on new products, discounts and service.
• Deliver prepared scripts regarding a service or product, building up on the information as the conversation progresses
• Assist the prospective and existing customers and use our strong communication skills to sale products to the customers
• Assist the prospective and existing customers and use our strong communication skills to sale products to the customers
• Making sales of new Products and services to customers on call

学历

Global Institute, Lahore
学士, 工商管理学士学位, bba hons‎
Marketing (Brand Management, Consumer Behavior)
等级 B+
2016
Government college for boys gulberg, Lahore
中级/A级, 计算机科学学生, ICS‎
Computer Science
所占比重 45%
2011
St. Anthony's high School
大学入学/0级, 科学, Matric‎
Computer Science, Biological Sciences
所占比重 70%
2009

技能

熟练 Make final accounts essential
中级 MSEXCEL
熟练 Teamwork skills
中级 Banking
中级 Business Development Process
熟练 Diligent
熟练 Energetic Skills
熟练 Good Communicator
中级 Handling Assignments
熟练 Knowledge to reconcile banks
熟练 Marketing degree
熟练 Pursuing News Stories
熟练 Reliable
熟练 sales & customer service

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语