概要

Seeking a position in a well reputed organization offering challenging environment to utilize my professional skills/Experience for career growth.

项目

Developement Of Corporate Helpdesk

工作经历

公司标识
Project Manager
Popcorn Marketing
Aug 2022 - 代表 | Islamabad, Pakistan

Develop and manage project plans, timelines, and budgets for digital marketing campaigns
Coordinate with cross-functional teams, including creative, development, and media buying
Ensure quality control and assurance of project deliverables

公司标识
Renewal specialist
Prestige international
Nov 2020 - Jun 2022 | Islamabad, Pakistan

Enterprise-Level sales support experience with a strong commitment to meeting or exceeding customer requirements.Process orders and quotes in a timely and accurate manner.Preparation of renewal orders in accordance with customer contracts and business practice.Keeping track of inventory levels, stock availability, and order status.Interact and build relationships with customers on a daily basis.Negotiate contracts/renewals in complex commercial and technical scenario.

公司标识
Assistant Manager HR & Operations
Pak WIFI Pvt Ltd
Aug 2017 - Jul 2019 | Rawalpindi, Pakistan

Duties and Responsibilites
. Looking after HR, admin, finance and operations of company.
. Cordination with and within departement.
. Daily reporting to HOD and CEO.
. Visits to corporate clients in case of escalations.
. Meeting recivery targets from clients.
. Ensure professional environment in office.

公司标识
Team Coordinator Emails-Online Chat & Corporate Support
wi-tribe Pakistan Limited
Dec 2011 - Aug 2017 | Islamabad, Pakistan

. Team coordination
. Website audit
. Designed email templates and standard responses for online chat.
. Developed corporate helpdesk for corporate clients.
. Developed whatsapp support for customers.
. Responsible for manning, planning and rosters.

学历

Quaid-i-Azam University
硕士, 科学硕士学位, MSc Political Science‎
Economics
所占比重 70%
2014
University of the Punjab
学士, 贸易学士, B.Com‎
Economics, Auditing
所占比重 69%
2011
BISE
中级/A级, 贸易学学生, I.Com‎
Commerce
所占比重 69%
2009

技能

中级 Accounts Managment Skills
熟练 Binding Knowledge
熟练 Chat Support
熟练 Complaint Management
熟练 Configuration Switches
熟练 Corporate Support
熟练 Corporate - Procurement / Administration Departmen
熟练 Customer Care
熟练 Email Etiquette
熟练 Email List Management
熟练 Handling Assignments
熟练 MS Office
熟练 MS Visio
熟练 Persuasion Customer
熟练 PPC Command
熟练 Relations Management Skills
熟练 Scale Management
熟练 Team Coordination
熟练 Team Management
熟练 Trucking

语言

熟练 旁遮普语
熟练 英语
熟练 乌尔都语