خلاصہ

Seeking a position in a well reputed organization offering challenging environment to utilize my professional skills/Experience for career growth.

پراجیکٹس

Developement Of Corporate Helpdesk

تجربہ

کمپنی کا لوگو
Project Manager
Popcorn Marketing
اگست ۲۰۲۲ - موجودہ | Islamabad, Pakistan

Develop and manage project plans, timelines, and budgets for digital marketing campaigns
Coordinate with cross-functional teams, including creative, development, and media buying
Ensure quality control and assurance of project deliverables

کمپنی کا لوگو
Renewal specialist
Prestige international
نومبر ۲۰۲۰ - جون ۲۰۲۲ | Islamabad, Pakistan

Enterprise-Level sales support experience with a strong commitment to meeting or exceeding customer requirements.Process orders and quotes in a timely and accurate manner.Preparation of renewal orders in accordance with customer contracts and business practice.Keeping track of inventory levels, stock availability, and order status.Interact and build relationships with customers on a daily basis.Negotiate contracts/renewals in complex commercial and technical scenario.

کمپنی کا لوگو
Assistant Manager HR & Operations
Pak WIFI Pvt Ltd
اگست ۲۰۱۷ - جولائی ۲۰۱۹ | Rawalpindi, Pakistan

Duties and Responsibilites
. Looking after HR, admin, finance and operations of company.
. Cordination with and within departement.
. Daily reporting to HOD and CEO.
. Visits to corporate clients in case of escalations.
. Meeting recivery targets from clients.
. Ensure professional environment in office.

کمپنی کا لوگو
Team Coordinator Emails-Online Chat & Corporate Support
wi-tribe Pakistan Limited
دسمبر ۲۰۱۱ - اگست ۲۰۱۷ | Islamabad, Pakistan

. Team coordination
. Website audit
. Designed email templates and standard responses for online chat.
. Developed corporate helpdesk for corporate clients.
. Developed whatsapp support for customers.
. Responsible for manning, planning and rosters.

تعلیم

Quaid-i-Azam University
ماسٹرز, ماسٹرز ان سائنس, MSc Political Science‎
Economics
فی صد 70%
2014
University of the Punjab
بیچلرز, بیچلرز ان کامرس, B.Com‎
Economics, Auditing
فی صد 69%
2011
BISE
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I.Com‎
Commerce
فی صد 69%
2009

پیشہ ورانہ مہارتیں

متوسط Accounts Managment Skills
ماہر Binding Knowledge
ماہر Chat Support
ماہر Complaint Management
ماہر Configuration Switches
ماہر Corporate Support
ماہر Corporate - Procurement / Administration Departmen
ماہر Customer Care
ماہر Email Etiquette
ماہر Email List Management
ماہر Handling Assignments
ماہر MS Office
ماہر MS Visio
ماہر Persuasion Customer
ماہر PPC Command
ماہر Relations Management Skills
ماہر Scale Management
ماہر Team Coordination
ماہر Team Management
ماہر Trucking

زبانیں

ماہر پنجابی
ماہر انگریزی
ماہر اردو