• Achieve operational objectives, control stock levels, maximize customer satisfaction, appraise procedures and administer team in a busy work environment; produce incident and performance reports.
• Establish and execute departmental policies, objectives and procedures; ensure compliance with environmental, health and safety goals; carry out deliveries on time to meet fluctuations in staffing levels and workloads.
• Coordinate and perform assign materials management tasks, including: placing orders with the vendors; inventory control; accepting incoming orders; rotating, stocking, and maintain inventory.
• Accountable for staff appraisal’s, accountability of stock, warehouse security and recruitment for vacant positions.
• Complete day to day operations through effective workload balancing; evaluate performance and perform warehouse supervision roles.
• Forecast labor needs and ensure an effective balance of warehouse operations; support with day to day communication of job expectations, performance and accuracy numbers.
• Keep track record of quality, quantity, stock levels, delivery times, transport costs and efficiency.
• Responsible for receiving incoming shipments of inventory and organize inventory to fit into warehouse efficiently.

• Sustained high level of professionalism, integrity, customer satisfaction and sales growth by utilizing a diversity of marketing methods; address needs and requests, adhered to customer service standards and protocols.
• Successfully developed and maintained sales cash flows to meet forecast sales targets, as well as assessed marketing potential of locations, statistics, and expenditures.
• Retained excellent relationship with clients by providing support, information, and guidance, exploring new prospects and opportunities.
• Efficiently addressed incoming customer inquiries, educated customers about product specifics and offered productive solutions to increase customer satisfaction.
• Constructed strong relationships with distributors while creating new ones; functioned together to build the brand and coordinated the Sales and Marketing functions promoting and selling products for the company.

• Interviewed prospective clients and reviewed their existing policies and premium options available based on their financial needs and goals.
• Provided information and description of multiple insurance products to educate consumers on market trends, competitive interest rates, and favorable tax strategies. Answered customer inquiries regarding coverage levels and informed them of policy enhancements to ensure customer satisfaction.
• Analyzed market trends to determine customer needs, volume potential, price schedules, and discount rates, and provided sales of life insurance and policyholder services to the customers.
• Educated customers on financial payment options and assisted customers with final expense arrangements. Established payment methods for sales and offered constructive feedback at weekly sales and training meetings.

• Addressed customer product and transactional processing requirements, in accord with set procedures, while delivering excellent customer service to potential clients.
• Identified complex and non-standard customer requirements, and sales opportunities to exceed personal, team and department targets. Originated transactions from clients; simplified forms to ensure compliance for the accounts.
• Coordinated with product teams to deliver solutions to the problems and executed administrative tasks, while ensuring an effective and compliant operations of the branch.
• Accountable for customers’ credit rating, liability generation and preparation of consumer team’s bank balance sheet.