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概要
Quality assurance Manager with experience of successfully coordination the activities of various
departments concerned with the production, pricing, sales and distribution of products services.
Comfortable working with people of all levels and having an excellent commercial approach to solving
problems and developing business processes. Having proven people management skills, with the ability to
manage performance and motivate staff on an individual and team level.
Now looking for a new and challenging managerial position, one which will make best use of my existing
skills and experience and also further my personal and professional development.
工作经历
QA Manager
I have history of 6 years and counting for working with one of the big name in BPO and software industry. I started working in e-telequote insurance (A TRG company) as a sales repesentative in 2013, due to consistent performance i was promoted as a Quality assurance exexutive in 2015. In span of one year i was promoted as supervisor in 2016 and in Sep 2017 i was promoted as QA manager, Currently i am managing a team of 25 + QA's directly reporting to me.
I am responaible for company sales compliance for over 200 onshore agents in US.
My whole experience in TRG express the growth i obtain due to being consistent dependable and most importantly capable and trust worthy.
Customer Support executive
Generate leads for our prospective clients and Solicitors in UK.
Assistant Manager
Started as waiter due to excellent customer service and customer handling tactics got promoted as Assistant Manager.
