Troubleshooting of CISCO Switches and Routers. ▪ Troubleshooting of Routing protocols OSPF, RIP, EIGRP. ▪ Red Hat Linux operating system installation, backup and disaster recovery. ▪ Installation of Java applications Tomcat Apache, web logic server. ▪ VMWare and Hyper-V 2012, 2008R2 server installation, auditing and updating the virtual servers ▪ Creating mailboxes of users and implement policies and also monitoring and troubleshooting of Microsoft Exchange Server 2013 and Microsoft office 365. ▪ Backup of all Virtual machines using Veeam backup and replication tool. ▪ Management of Public key infrastructure PKI for certificates distributions and secure communication. ▪ Preparing and updating the Standard operating procedures SOP and disaster recovery plan. ▪ Troubleshooting all types of operating systems e.g. Microsoft Windows, LINUX, Ubuntu, MAC and Centos ▪ Management of all users and group policies in the active directory ▪ Monitoring of DNS, Active Directory, DHCP, FTP, SMTP, Web Server IIS, Apache, ▪ Print Servers, File Servers, Terminal Services, Backup & Recovery. ▪ Standard Installations of all type of software’s and their troubleshooting ▪ Monitoring of Microsoft TMG server and micro-tik server as a firewall for bandwidth monitoring ▪ Configuring Outlook for Microsoft outlook 365 mail server ▪ Backup management, policies and auditing of all servers and Virtual machines on daily basis ▪ Maintenance to Xavor IT Inventory system and up-gradation of inventory on daily basis.

Managing Network consists of D-link and Cisco 3750 switching environment. ▪ Designing and Deployment of Intagleo new building network infrastructure. ▪ Managing AD Domain Controller Server running Microsoft Windows Server 2016 for the organization ▪ Managing auto backup of Intagleo Servers and VMs with Veeam. ▪ Dealing with different vendors system and network based products and services. ▪ Managing development server with SVN Enterprise Server and Microsoft Visual Source Safe Server. ▪ Managing VMware Servers for user's virtual machines requirements and management of VM Machines. ▪ Configuration and management of FTP Server. ▪ Deployment and Monitoring of Network nodes through Solar Winds products i.e. Solar Winds Orion Network Protection. ▪ Responsible for managing 100+ computers and users, troubleshooting and management of inventory. ▪ Handling all network and systems related issues and management.

 Managing ATV Head Office Network consist of Cisco 2960 and Cisco 3750 switching environment.
 Troubleshooting day to day Network related issues and providing end support to the users to smoothly run Head Office Network.
 Working on Microsoft windows server 2012 for internal resource management through DNS, DHCP, WDS and Active Directory.
 Providing Network support and helpdesk support to multiple users for their day to day problems.
 Managing ATV FTP Server which is being used to latest channel content for live broadcasting over the channel.
 Managing ATV wireless Network and providing day to day support to different wireless users to troubleshoot / fix their problems.
 Installing and configuring computer hardware operating systems and applications.
 Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
 Supporting the roll-out of new applications.
 Setting up new user’s accounts and profiles and dealing with password issues.
 As a part of IT team providing all possible support to other team members for new Network Implementations.
 Preparing reporting documents on weekly basis to provide feedback regarding network issues and troubleshooting.

My Responsibilities are:
• Configuring and deployment of Domain environment on clients.
• To install and configuring computer hardware, software, systems, networks, printers and scanners.
• To setup and configure Print Server and File server for different departments.
• To setup and maintenance of NT/ Server user accounts, permissions and passwords.
• To research, resolve, and respond to questions received via telephone, emails, and call backs. Logs call data and trouble tickets into a central database or help desk system.
• Dealing with Networks related issues like proxy and port error.
• Dealing with CCTV cameras configuration and video recording.
• To Provid regular continuous improvement ideas and solutions to increase the effectiveness of support services.
• To use technical expertise to provide accurate solutions to users in a timely manner.
• To recommend systems modifications and updates to reduce client issues.
• Special projects as assigned by supervisor and leadership.
• Attend weekly, daily and monthly Team meetings.