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概要
Looking for a position within Management, where skills, knowledge, and expertise gained throughout the experience to date can be applied and further professional development achieved. My educational qualification, good communication, and interpersonal skill always inspire me to do my obligation relating to my job under pressure and professional environment.
工作经历
Customer Support Officer
1. Dealing with customers, complaints and difficult cases.
2. To be part of a working environment that is challenging and demanding at the same time.
3. I can work with confidence under pressure.
4. Ability to conduct activities in a business and customer-oriented environment.
5. Provide technical support to staff and students in resolving their queries/issues.
6. Resolving any tickets assigned on Service Desk.
7. Manages all day-to-day operations.
8. Understands employee positions and well enough to perform duty in the Supervisor’s absence.
9. Maintains services and standards in Computing labs and services areas.
Internship
Help students regarding IT services in their projects.
Resolving any tickets assigned on Service Desk.
Customer support over the weekend on IST helpdesk.
学历
University of the Punjab
University of the Punjab
技能
语言
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