概要

Highly motivated intuitive and able to manage both time and resource and become a part of an
organization where, the chances and atmosphere of professional learning and growth are
provided along with quality of work, hard work and devotion to the work is encouraged and
promoted.

项目

my portfolio

工作经历

公司标识
Call Center agent
MCB Bank Limited
Aug 2018 - 代表 | Karachi, Pakistan


Take Inbound Calls From all over Pakistan.
Maintain MIS or daily Task Given by TL.
Analysis Team Performance.
Call back service provide to customer which is assign by TL.
Help in IT support & system maintenance with TL in Contact Center.

公司标识
Phone Banking Officer
Summit Bank Limited
Dec 2016 - Aug 2018 | Karachi, Pakistan


ke Inbound Calls From all over Pakistan.
Day to Day assign works by the Floor Managers.
Train the Newly Hired Officer.
Maintain and enhance relationships and service to existing customers (local or International)
Resolve problems related Internet banking, Mobile Banking, Visa Debit Cards and others.

学历

Computer Collegaite
证书, Computerised Accounting (module 1)‎
Advanced Excel & Peachtree
Completed
2017
Computer Collegiate
大专, diploma in Graphics Designing Program‎
Art & Design, Graphics
Completed
2016
University of Karachi
学士, 贸易学士, B.Com‎
Accounting
所占比重 56%
2015
Board of Intermediate
中级/A级, 贸易学学生, I.Com‎
Accounting, Banking & Finance, Statistics
所占比重 62%
2011
Board Secondary Education
大学入学/0级, 科学, Matric in Science‎
Chemistry, Mathematics, Physics
所占比重 62%
2009

技能

中级 Handling Assignments
中级 In-page Designe
中级 Typing

语言

熟练 乌尔都语
中级 英语

Uroosa 联系人

ismat saira
Is innovative solution