خلاصہ

Highly motivated intuitive and able to manage both time and resource and become a part of an
organization where, the chances and atmosphere of professional learning and growth are
provided along with quality of work, hard work and devotion to the work is encouraged and
promoted.

پراجیکٹس

my portfolio

تجربہ

کمپنی کا لوگو
Call Center agent
MCB Bank Limited
اگست ۲۰۱۸ - موجودہ | Karachi, Pakistan


Take Inbound Calls From all over Pakistan.
Maintain MIS or daily Task Given by TL.
Analysis Team Performance.
Call back service provide to customer which is assign by TL.
Help in IT support & system maintenance with TL in Contact Center.

کمپنی کا لوگو
Phone Banking Officer
Summit Bank Limited
دسمبر ۲۰۱٦ - اگست ۲۰۱۸ | Karachi, Pakistan


ke Inbound Calls From all over Pakistan.
Day to Day assign works by the Floor Managers.
Train the Newly Hired Officer.
Maintain and enhance relationships and service to existing customers (local or International)
Resolve problems related Internet banking, Mobile Banking, Visa Debit Cards and others.

تعلیم

Computer Collegaite
سرٹیفیکیشن, Computerised Accounting (module 1)‎
Advanced Excel & Peachtree
مکمل
2017
Computer Collegiate
ڈپلوما, diploma in Graphics Designing Program‎
Art & Design, Graphics
مکمل
2016
University of Karachi
بیچلرز, بیچلرز ان کامرس, B.Com‎
Accounting
فی صد 56%
2015
Board of Intermediate
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I.Com‎
Accounting, Banking & Finance, Statistics
فی صد 62%
2011
Board Secondary Education
میٹرک / او لیول, سائنس, Matric in Science‎
Chemistry, Mathematics, Physics
فی صد 62%
2009

پیشہ ورانہ مہارتیں

متوسط Handling Assignments
متوسط In-page Designe
متوسط Typing

زبانیں

ماہر اردو
متوسط انگریزی

Uroosa آپکے جاننے والے

ismat saira
Is innovative solution