概要

I am seeking a competitive and challenging environment where I can serve to your organization and establish an enjoyable career for myself.

项目

Vlog Summit 2019

工作经历

公司标识
Social Media Expert
alpha pro
Jul 2016 - Jan 2022 | Karachi, Pakistan

J�"jSv&�jv�z��t8��֥1��zا

公司标识
Customer Care Representative (Phone banker)
United Bank Limited (UBL)
Mar 2018 - Oct 2018 | Karachi, Pakistan

Telephone bankers handle inquiries and concerns to eliminate the need for clients to travel to the bank in person. The types of issues they deal with usually concern customer deposits, withdrawals, transactions, problem-solving, or evaluating customers' eligibility and financial need for loans and grants.
Telephone bankers must also be familiar with the policies and services of a bank in order to answer questions and offer these options as solutions. They primarily work with customers over the phone, but find solutions through bank computer software applications as well.
Telephone bankers often operate in open office settings alongside other personal bankers handling the same job. Along with the aforementioned job duties they must handle, telephone bankers can take on larger responsibilities when dealing with banking customers.

公司标识
Admin and Accounts Assistant Internee
Swift Travels Pvt Ltd
Jun 2016 - Apr 2017 | Karachi, Pakistan

·         Quote/ Order Entry Assistance for Flight reservations.·         Scanning, Linking, and Filing of Quotes/Order Entries Emailing to clients (as needed)·         Retrieve and Process Reservations.·         Assist in Customer/Clients Service Issues.·         Order acknowledgment processing for outgoing, incoming and confirmation of completed orders.·         Any additional tasks or Special Projects that Order by Director.·         Assist and making Umrah packages for clients.·         Assisting incoming n outgoing calls for client’s n office staff.·         Managing petty cash transactions.·         Preparing Petty Cash Vouchers.·         Refunds Reports and Undertaking to Airlines and Clients.·         Controlling credit and ensuring debtors pay on time.·         Reconciliation of direct debits and finance accounts.·         Ensuring all payments amounts & records are accurate.·         Preparation of statutory accounts.·         Working with journals, sales & purchase ledgers and spreadsheets.·         Preparing Clients and Debtors and Creditors Tickets n other Invoices.

公司标识
Sales Assistant and Travel Consultant
Air Indus Pvt Ltd
Oct 2014 - Jul 2015 | Karachi, Pakistan


·  Duties as a sales and customer service agent were at the Airline counter providing information and assistance to the flying public.
·         In a call center, a customer service agent helps customers with flight reservations, itinerary changes, baggage concerns, and customer queries.
·         Face-to-face interaction at the counter. Handling and Closing of daily cash and credit sales and refunds.

 
 

公司标识
Teacher and Admin Manager
Creative kids Academy
Apr 2010 - Aug 2014 | Karachi, Pakistan


Evaluate and standardize the curriculum and teaching methodologies.
Recruit, hire, dismiss, and train staff.
Communicate with families.
Lead practices for achievement of high academic standards.
Meeting with administrative communities, superintendents, and school boards.
Monitor financial affairs, including budgets and purchasing of school expenses.
Conduct teacher and staff evaluations to ensure proper implementation of the curriculum
Represent and maintain school image and reputation.
Support faculty with training, enrichment, and goal-setting.
Communicate with parents regarding failing grades or disciplinary issues.
Supervise care of the facility for safety and quality of physical condition.

学历

University of Karachi
学士, 贸易学士, B.Com‎
Accounting & Finance, Banking & Finance, Business Administration
所占比重 50%
2016

技能

熟练 Creative mindset
熟练 optimizing content and technology
中级 Social Media Advertising
熟练 Analytical Skills
熟练 Branch_Operations
熟练 Business Dnvelopment
熟练 C Problem Solving
中级 Call Center Development
熟练 Computer Operations
熟练 Conservation Awareness
中级 Customer Acquisition
中级 Data Comparison
中级 English Writing
熟练 Handling Assignments
熟练 Inspection Implementation
熟练 Interpersonal Leadership
熟练 Lab Equipment Maintenance
熟练 Legal Affairs Management
熟练 Marketing Process
中级 Microsoft Excel
熟练 MIT Knowledge
熟练 Monitoring Analysis
熟练 Offical Assigments
熟练 Office Support
熟练 Production Quality Monitoring
中级 Public Limited Companies (Listed)
熟练 Records Keeping
熟练 Relations Management
熟练 Reporting
熟练 Risk Management
熟练 Smart Working
熟练 Social Media Communications
初学者 Software Documentation Maintenance
熟练 Strong Decision
熟练 Strong Organizing Planning Skills
熟练 Transactions Management
熟练 Vision Setting
中级 المهارات الهاتفية
熟练 الالتزام بخدمة العملاء

语言

熟练 乌尔都语
中级 英语

Nida 联系人

Shahrukh Siddiqui
Augere Pakistan (Pvt.) Ltd. (QUBEE)