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Telephone bankers handle inquiries and concerns to eliminate the need for clients to travel to the bank in person. The types of issues they deal with usually concern customer deposits, withdrawals, transactions, problem-solving, or evaluating customers' eligibility and financial need for loans and grants.
Telephone bankers must also be familiar with the policies and services of a bank in order to answer questions and offer these options as solutions. They primarily work with customers over the phone, but find solutions through bank computer software applications as well.
Telephone bankers often operate in open office settings alongside other personal bankers handling the same job. Along with the aforementioned job duties they must handle, telephone bankers can take on larger responsibilities when dealing with banking customers.
· Quote/ Order Entry Assistance for Flight reservations.· Scanning, Linking, and Filing of Quotes/Order Entries Emailing to clients (as needed)· Retrieve and Process Reservations.· Assist in Customer/Clients Service Issues.· Order acknowledgment processing for outgoing, incoming and confirmation of completed orders.· Any additional tasks or Special Projects that Order by Director.· Assist and making Umrah packages for clients.· Assisting incoming n outgoing calls for client’s n office staff.· Managing petty cash transactions.· Preparing Petty Cash Vouchers.· Refunds Reports and Undertaking to Airlines and Clients.· Controlling credit and ensuring debtors pay on time.· Reconciliation of direct debits and finance accounts.· Ensuring all payments amounts & records are accurate.· Preparation of statutory accounts.· Working with journals, sales & purchase ledgers and spreadsheets.· Preparing Clients and Debtors and Creditors Tickets n other Invoices.
· Duties as a sales and customer service agent were at the Airline counter providing information and assistance to the flying public.
· In a call center, a customer service agent helps customers with flight reservations, itinerary changes, baggage concerns, and customer queries.
· Face-to-face interaction at the counter. Handling and Closing of daily cash and credit sales and refunds.
Evaluate and standardize the curriculum and teaching methodologies.
Recruit, hire, dismiss, and train staff.
Communicate with families.
Lead practices for achievement of high academic standards.
Meeting with administrative communities, superintendents, and school boards.
Monitor financial affairs, including budgets and purchasing of school expenses.
Conduct teacher and staff evaluations to ensure proper implementation of the curriculum
Represent and maintain school image and reputation.
Support faculty with training, enrichment, and goal-setting.
Communicate with parents regarding failing grades or disciplinary issues.
Supervise care of the facility for safety and quality of physical condition.