To excel my career in a dynamic and exigent environment with challenging tasks and elevated responsibilities where I could utilize my skills and education to become an integral part of the organization.
Cordinate with doctors and staff and Manage all phone calls giving guideline to patients and looking all the internal issues..
Support operation manager in delivering efficient and qualify service to customer
Act as major contact point with customers support functions to ensure smooth account operations
Assist operation manager in handling customers from different business parties and find the right solutions for customers
Contact customers to build relationship and respond to enquiries on account or operational matters
Prepare monthly performance reports for management and handle daily exception reports
Assist customer services manager in dealing with requests and perform general office administrative duties
Dealing with Customer Queries Understand Customer needs recommending suitable products
Learning about new products, Services and processes
Dealing with customer complaints that can't be solved by the front line staff
Implementing the new products and services devised by head office.
Reading news bullitens and headlines as well on hourly bases and update news and reports and give demo of new students of institute