概要

To excel my career in a dynamic and exigent environment with challenging tasks and elevated responsibilities where I could utilize my skills and education to become an integral part of the organization.

工作经历

公司标识
Front desk officer
BHY jamiat hospital
Jul 2021 - Jan 2022 | Karachi, Pakistan

Cordinate with doctors and staff and Manage all phone calls giving guideline to patients and looking all the internal issues.. 

公司标识
Customer services officer
Summit Bank Limited
Aug 2016 - Aug 2017 | Karachi, Pakistan

Support operation manager in delivering efficient and qualify service to customer
Act as major contact point with customers support functions to ensure smooth account operations
Assist operation manager in handling customers from different business parties and find the right solutions for customers
Contact customers to build relationship and respond to enquiries on account or operational matters
Prepare monthly performance reports for management and handle daily exception reports
Assist customer services manager in dealing with requests and perform general office administrative duties

公司标识
Phone banking officer
United Bank Limited (UBL)
Sep 2015 - Aug 2016 | Karachi, Pakistan

Dealing with Customer Queries Understand Customer needs recommending suitable products
Learning about new products, Services and processes
Dealing with customer complaints that can't be solved by the front line staff
Implementing the new products and services devised by head office.

公司标识
News anchor
Awaz institute of media sciences
Feb 2015 - Sep 2015 | Karachi, Pakistan

Reading news bullitens and headlines as well on hourly bases and update news and reports and give demo of new students of institute

公司标识
News Anchor
K21
Jan 2012 - Jan 2015 | Karachi, Pakistan


学历

University of Karachi
学士, 贸易学士, B.com‎
Accounting & Finance
等级 B
2012

技能

中级 Closing
熟练 Ability To Work To Deadlines
中级 Accounnts Management
熟练 Account Management
中级 Accounting+
熟练 Accounts / Manager
熟练 Accounts Administration
熟练 Active Reports
熟练 Administration Skills
中级 Aesthetic Procedures Knowledge
初学者 Analytical Skills
熟练 Answering Inquiries
熟练 Appointment Scheduling
中级 • Organisational Skills.
熟练 Bank Reconciliation on
熟练 Book keeping
初学者 Boutique Knowledge
中级 Brand Advertising
中级 Brand Management
初学者 Business Administration
中级 Business Information
熟练 Calendar Management
熟练 Call Control
熟练 Client Correspondence
熟练 Client Dealing
熟练 Client Derailing
熟练 Committed to Customer Services
熟练 Company Presentation Skills
熟练 Computer Assistance
熟练 Computer Literate
熟练 Conservation Awareness
熟练 Control Points Knowledge
中级 Cooordination Skills
熟练 Coordination Abilities
中级 Costing
中级 Creativity
中级 CRM Command
熟练 Cross Team Communication Skills
中级 Customer Acquisition
熟练 Customer Care Knowledge
熟练 Customer Communication Skills
熟练 Customer Queries
熟练 Customer Satisfaction Management
熟练 Customer Serve Skills
熟练 Customer Service
熟练 Customer Service Skills
熟练 Digital Communication Skills
熟练 Documentation
熟练 E-Procurement
熟练 eBay Account Handling

语言

初学者 旁遮普语
初学者 俾路支语
初学者 信德语
熟练 乌尔都语
熟练 英语

Fareeba 联系人

MUHAMMAD SHAHID
AR Confectionery (Pvt) Ltd. (HOEST)