خلاصہ

To excel my career in a dynamic and exigent environment with challenging tasks and elevated responsibilities where I could utilize my skills and education to become an integral part of the organization.

تجربہ

کمپنی کا لوگو
Front desk officer
BHY jamiat hospital
جولائی ۲۰۲۱ - جنوری ۲۰۲۲ | Karachi, Pakistan

Cordinate with doctors and staff and Manage all phone calls giving guideline to patients and looking all the internal issues.. 

کمپنی کا لوگو
Customer services officer
Summit Bank Limited
اگست ۲۰۱٦ - اگست ۲۰۱۷ | Karachi, Pakistan

Support operation manager in delivering efficient and qualify service to customer
Act as major contact point with customers support functions to ensure smooth account operations
Assist operation manager in handling customers from different business parties and find the right solutions for customers
Contact customers to build relationship and respond to enquiries on account or operational matters
Prepare monthly performance reports for management and handle daily exception reports
Assist customer services manager in dealing with requests and perform general office administrative duties

کمپنی کا لوگو
Phone banking officer
United Bank Limited (UBL)
ستمبر ۲۰۱۵ - اگست ۲۰۱٦ | Karachi, Pakistan

Dealing with Customer Queries Understand Customer needs recommending suitable products
Learning about new products, Services and processes
Dealing with customer complaints that can't be solved by the front line staff
Implementing the new products and services devised by head office.

کمپنی کا لوگو
News anchor
Awaz institute of media sciences
فروری ۲۰۱۵ - ستمبر ۲۰۱۵ | Karachi, Pakistan

Reading news bullitens and headlines as well on hourly bases and update news and reports and give demo of new students of institute

کمپنی کا لوگو
News Anchor
K21
جنوری ۲۰۱۲ - جنوری ۲۰۱۵ | Karachi, Pakistan


تعلیم

University of Karachi
بیچلرز, بیچلرز ان کامرس, B.com‎
Accounting & Finance
درجہ B
2012

پیشہ ورانہ مہارتیں

متوسط Closing
ماہر Ability To Work To Deadlines
متوسط Accounnts Management
ماہر Account Management
متوسط Accounting+
ماہر Accounts / Manager
ماہر Accounts Administration
ماہر Active Reports
ماہر Administration Skills
متوسط Aesthetic Procedures Knowledge
ابتدائی Analytical Skills
ماہر Answering Inquiries
ماہر Appointment Scheduling
متوسط • Organisational Skills.
ماہر Bank Reconciliation on
ماہر Book keeping
ابتدائی Boutique Knowledge
متوسط Brand Advertising
متوسط Brand Management
ابتدائی Business Administration
متوسط Business Information
ماہر Calendar Management
ماہر Call Control
ماہر Client Correspondence
ماہر Client Dealing
ماہر Client Derailing
ماہر Committed to Customer Services
ماہر Company Presentation Skills
ماہر Computer Assistance
ماہر Computer Literate
ماہر Conservation Awareness
ماہر Control Points Knowledge
متوسط Cooordination Skills
ماہر Coordination Abilities
متوسط Costing
متوسط Creativity
متوسط CRM Command
ماہر Cross Team Communication Skills
متوسط Customer Acquisition
ماہر Customer Care Knowledge
ماہر Customer Communication Skills
ماہر Customer Queries
ماہر Customer Satisfaction Management
ماہر Customer Serve Skills
ماہر Customer Service
ماہر Customer Service Skills
ماہر Digital Communication Skills
ماہر Documentation
ماہر E-Procurement
ماہر eBay Account Handling

زبانیں

ابتدائی پنجابی
ابتدائی بلوچی
ابتدائی سندھی
ماہر اردو
ماہر انگریزی

Fareeba آپکے جاننے والے

MUHAMMAD SHAHID
AR Confectionery (Pvt) Ltd. (HOEST)