I find joy in helping others.
If you asked me why I was working where I was 10 years ago I would have likely said that I worked out of a necessity to earn a living; however, as time has gone on and I've looked back on the things I've done there is always one consistency - service to others. Lifting others comes in many forms whether it's bringing someone their favorite meal as a server, boosting energy through events and celebrations, or helping someone to take control of their health and life outcomes. I find that I bring the most passion to situations where I have the opportunity to be of assistance and I aspire to learn as much as I can to continue my growth and journey.
I look forward to adapting my past experiences in data management, and customer service/support to work alongside our community.
I joined Cedar Financial as MIS Specialist. Major Responsibilities Clients review and verify for further proceedings. Debtor card verification and case review for collections. Clients and debtor card entry in the company’s software. Debtor files Batch process on MS Excel (Data Cleaning) + (Sequences) all kinds of excel work. Compliance letter verifications and approval for letter procedures. Company’s software backend work and coordinate with IT department regarding all kinds of issues. USA-based judgments, petitions, bankruptcy reviews, and all legal work according to US laws. Statute of limitations reviews and acknowledgment of the clients regarding their cases. And Another responsibility is Tracing, Tracing domestic and international debtors through social media and Company provided Software. Knowledge of social media as well as tracing detailed reports. Lead generation for the company’s debtors and clients. Client Success Management Email correspondence with clients regarding any kind of case issues or report to other Concern CSM departments for the requirements.
Our company is IT based in San Ramon, California with an operational office Located in Lahore, Pakistan. I am managing a team of 20 people to ensure Quality Assurance by Researching Data with company requirements, conducting meetings along with team and company officials, and Error finding and giving solutions. Handling email campaigns US and EU. Managing Email replies as well maintain bounce backs.
Area Sales Officer -ASO Company changes my role after good performance in Research Center and moved me to Feed Sales Department. I am handling Lahore area Dealer/ Franchise/ Distributor and farmer network. Retention, New Customer Engage, Survey, public dealing. Market visit and support to Dealer/ Franchise/ Distributor.Customer Service Representative I was Managing Daily Visit Reports of Sales Team which i has to verify and record keeping. Handling inbound sales information and complain calls. Doing daily outbound calls. Survey Calling, Cold Calling.
Started as inbound Customer Care Officer and promoted to outbound agent. Entertain customers with Pre-Sales and After Sales Services. Achieve daily order Targets. Try to resolve Customer basic Issues. After good Performers promoted to Outbound Sales. Well Trained for BNCC, Siebel CRM, PCRM, ICMS, AAA Portal, RMS for Billing, SMS portal, Form Builder, Cisco IP Communicator, CTI, i-Mail, Information Browser. Correspondence (E-mails/ Telephonic Reply with boss concern.) Generate Quotations of Sales. Deliver Daily Reports. Develop Market Relations.
I joined Apex Marketing co as Office Assistant/Purchase Manager, My basic duties were data entry for all the market visits on daily basis. Telephonic Duty (Receive incoming calls and generate calls to customers.) Correspondence (E-mails)
I joined Multi Media Technologies as Team Manager. I my basic duties Correspondence (E-mails/ Telephonic), and Team Management. And Deliver Daily updates to company management and detain Major. Installation and maintenance of CCTV cameras and control room management. Achieve daily and monthly Targets. Site Complain Handling. Stock taking and issuance to meet requisition. Cash handling. Hiking to visit site. Manage Requisitions. Living arrangements.
I joined China Pak International as Sales Manager based in Lahore Hall road. My basic duties were Correspondence (E-mails/ Telephonic), Sales and billing. Deliver Daily Reports to Head office. Develop Market Relations and maintain company good image. Achieved daily and monthly targets. Entertain customers with Pre-Sales and After Sales Services. Customer Complain Handling. Visit Market on Daily Basis as per PJP Plan. Stock Deployment and stock taking. Cash Handling and Ledger Verification.
I joined Space Tech as Display Center and Customer Care Manager located in hall road, Lahore i was handling Telephonic Duty (manage inbound and outbound calls to existing and new customers.), Correspondence (E-mails), Generate Quotations of Sales on spot sales. i was managing office Requirements. I have to Deliver Daily Reports on Email and Whats app to HQ. Managing DVR of Display Center. Collection of warranty claim product and forward to concern team and take follow up until complain close, Managing HR Admin duties of Display Center. Present Monthly Expense Report. Sales Staff handling of Central Lahore. Manage Inventory and stock taking on weekly basis. Issuance of stock and to maintain stock availability. Monthly meeting presentation.