概要

Complaint resolution and customers services also taking lead of call centre department

工作经历

公司标识
Customer service
Alshaheer Corporations Meatone
Apr 2015 - 代表 | Karachi, Pakistan

Dealing complaint resolution unit , customer services , customer relation, callcentre lead etc

公司标识
Customer Service investigation officer operations
Mobilink GSM (PMCL)
Dec 2011 - Oct 2014 | Karachi, Pakistan

Started with inbound call centre representative executive duties after that done dealing with customer complaints related network, personal requests, Data services, cooprate accounts issues etc by operation company system and coordination with technical department for resolution and other departments within company also have experience of hands on data services resolution.

公司标识
customer services & sales
TRG Customer Soultions
Jul 2009 - Sep 2011 | Karachi, Pakistan

Started with customer service excutive for I bound call centre and perform acting Team Lead duties on floor then move to outbound sales department for individual postpaid connection sales and perform as a sales excutive.

公司标识
customer service excutive
Pizza Hut
May 2008 - Apr 2009 | Karachi, Pakistan

Customer service agent for food order taking over call centre sector and performed highest transactions.

学历

University of Karachi
学士, , Bachelors in Commerce‎
Accounting
2007

技能

中级 Chris21
初学者 Fluentent in English
熟练 Handling Assignments
熟练 Mobile Services Management
初学者 Outbound Marketing
初学者 Telecommunications Billing
初学者 عمليات خدمة العملاء

语言

中级 旁遮普语
熟练 乌尔都语
中级 英语