خلاصہ

Complaint resolution and customers services also taking lead of call centre department

تجربہ

کمپنی کا لوگو
Customer service
Alshaheer Corporations Meatone
اپریل ۲۰۱۵ - موجودہ | Karachi, Pakistan

Dealing complaint resolution unit , customer services , customer relation, callcentre lead etc

کمپنی کا لوگو
Customer Service investigation officer operations
Mobilink GSM (PMCL)
دسمبر ۲۰۱۱ - اکتوبر ۲۰۱۴ | Karachi, Pakistan

Started with inbound call centre representative executive duties after that done dealing with customer complaints related network, personal requests, Data services, cooprate accounts issues etc by operation company system and coordination with technical department for resolution and other departments within company also have experience of hands on data services resolution.

کمپنی کا لوگو
customer services & sales
TRG Customer Soultions
جولائی ۲۰۰۹ - ستمبر ۲۰۱۱ | Karachi, Pakistan

Started with customer service excutive for I bound call centre and perform acting Team Lead duties on floor then move to outbound sales department for individual postpaid connection sales and perform as a sales excutive.

کمپنی کا لوگو
customer service excutive
Pizza Hut
مئی ۲۰۰۸ - اپریل ۲۰۰۹ | Karachi, Pakistan

Customer service agent for food order taking over call centre sector and performed highest transactions.

تعلیم

University of Karachi
بیچلرز, , Bachelors in Commerce‎
Accounting
2007

پیشہ ورانہ مہارتیں

متوسط Chris21
ابتدائی Fluentent in English
ماہر Handling Assignments
ماہر Mobile Services Management
ابتدائی Outbound Marketing
ابتدائی Telecommunications Billing
ابتدائی عمليات خدمة العملاء

زبانیں

متوسط پنجابی
ماہر اردو
متوسط انگریزی