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概要
Delivering and Maintaining the Best Customer Services and acknowledge the customers on banking products and services such as savings, cheque, business and loan accounts, telephone banking and internet services.
Deliver qualitative services to customers. Promote bank products and services. Build customer relationships.Maintain and manage existing accounts. Respond to customer inquiries and resolve. Assist customers in depositing and withdrawing cash.Ensure best practices in rendering services to customers
工作经历
Branch Service Officer
• Identify and validate customers• Accept cheques for deposit. • Process and withdrawals • Perform specialized tasks such as preparing cashier’s cheques, personal money orders, issuing traveler’s cheques and exchanging foreign currency. • Performs services for customers such as ordering bank cards and cheques. • Received and verify loan payments, mortgage payment and utility bills. • Record all transaction promptly ,accurately and in compliance with bank procedures. • Ensure compliance with all internal controls and established policies and procedures.
