概要

I am a professional, committed problem solver and instrumental team player, I have a managerial and operational thinking approach.
I have unique skills mixed with a balance between planning, operational, Financial and commercial areas. I love learning and continually expanding my knowledge and proficiency.
I will contribute experience, understanding and incisive analysis to your organization.

工作经历

公司标识
Head of Department MarketPlace (Amazon & eBay)
Esire
Nov 2016 - 代表 | Karachi, Pakistan

Customer service
Maintain account health
Keywords analysis
Optimization
Listing management
PPC (advertising)
Inventory planning for FBA stock
Shipment requisition shipment creation
Manage Multiple Amazon seller account
Manage team
Sales data analysis
System development for automation with developer team
Inventory forcasting

公司标识
Team Leader (Marketplace Amazon & eBay)
Esire inc
Mar 2019 - Feb 2020 | Karachi, Pakistan

Customer service
Maintain account health
Keywords analysis
Optimization
Inventory planning for FBA stock
Shipment requisition
Manage Multiple Amazon seller account
Manage team
Sales data analysis

公司标识
Sr. Marketing Executive (Amazon Marketplace)
Esire Inc
Mar 2018 - Feb 2019 | Karachi, Pakistan

Customer service
Product listing
Advertising
Maintain account health
Keywords analysis
Optimization
Inventory planning for FBA stock
Shipment requisition

公司标识
Marketing Executive
Esire Inc
Nov 2016 - Feb 2018 | Karachi, Pakistan

• New Listing, Edit Listing and quantity update at Ebay & Amazon.
• Optimize listing Keyword, removal feedback.
• Reply Customer Emails daily basis about Product issues & inquires.
• Response Return request and Cases.
• Product Price review, Find New hot selling item Etc….
• Make Feed file for Amazon shop, Add product through feed file. FBA shipment processing.

公司标识
Virtual Assistant (freelancer)
AH Pvt Ltd (UK Based)
Nov 2014 - Nov 2016 | Lancashire, United Kingdom

• New Listing, Edit Listing and quantity update at Ebay & Amazon shop through remote desktop software.
• Reply Customer Emails 100+ daily basis,
• Response Return request and Cases.
• Product Price review, Find New hot selling item Etc….
• Add product at magneto based web store.

公司标识
Customer Service & Operation Manager
United Bank Limited (UBL)
Mar 2011 - Sep 2014 | Karachi, Pakistan

• This position is responsible for front desk services, dealing with all current & new customers in the branch
• This incumbent manages new account openings, handing customer queries & resolve their various problems, ensuring “YOU FIRST” Customer services Standard
• Support & execute all customer products transactions inclusive of ATM cards, Visa prepaid debit cards, Lockers and all types of liability products and Remittances products and services & etc.
• Management of all ATM Machine operational procedures and practices wherever applicable.
• Joint Custodian and ensure working supplies of security stationary.
• Ensuring policy compliance with the bank’s applicable policies (inclusive of achieving policy) and SBP regulations, to prevent/control fraud and forgery and aim for zero ICU/Audit/CCAG exceptions.
• Managing Cash Management Cell for handling and monitoring proper lifting and feeding of Cash Services within branches of Area.
• To ensure that there are appropriate and documented internal controls and procedures in place. Monitor the operation of such procedures and controls and regularly review them to ensure that they reflect any changes in products, systems, policy and regulations.

学历

University of Karachi
学士, , ( B.Com )‎
Accounting & Finance
所占比重 42%
2016

技能

熟练 Accounts Administration
熟练 Amazon
熟练 Commercial Retail Banking
熟练 Data Analytics
熟练 eBay
熟练 eCommerce
熟练 Market Place
中级 Microsoft Excel
熟练 Product Listining
熟练 Team Leading
熟练 إدارة عمليات الفروع

语言

熟练 乌尔都语
熟练 英语