خلاصہ

I am a professional, committed problem solver and instrumental team player, I have a managerial and operational thinking approach.
I have unique skills mixed with a balance between planning, operational, Financial and commercial areas. I love learning and continually expanding my knowledge and proficiency.
I will contribute experience, understanding and incisive analysis to your organization.

تجربہ

کمپنی کا لوگو
Head of Department MarketPlace (Amazon & eBay)
Esire
نومبر ۲۰۱٦ - موجودہ | Karachi, Pakistan

Customer service
Maintain account health
Keywords analysis
Optimization
Listing management
PPC (advertising)
Inventory planning for FBA stock
Shipment requisition shipment creation
Manage Multiple Amazon seller account
Manage team
Sales data analysis
System development for automation with developer team
Inventory forcasting

کمپنی کا لوگو
Team Leader (Marketplace Amazon & eBay)
Esire inc
مارچ ۲۰۱۹ - فروری ۲۰۲۰ | Karachi, Pakistan

Customer service
Maintain account health
Keywords analysis
Optimization
Inventory planning for FBA stock
Shipment requisition
Manage Multiple Amazon seller account
Manage team
Sales data analysis

کمپنی کا لوگو
Sr. Marketing Executive (Amazon Marketplace)
Esire Inc
مارچ ۲۰۱۸ - فروری ۲۰۱۹ | Karachi, Pakistan

Customer service
Product listing
Advertising
Maintain account health
Keywords analysis
Optimization
Inventory planning for FBA stock
Shipment requisition

کمپنی کا لوگو
Marketing Executive
Esire Inc
نومبر ۲۰۱٦ - فروری ۲۰۱۸ | Karachi, Pakistan

• New Listing, Edit Listing and quantity update at Ebay & Amazon.
• Optimize listing Keyword, removal feedback.
• Reply Customer Emails daily basis about Product issues & inquires.
• Response Return request and Cases.
• Product Price review, Find New hot selling item Etc….
• Make Feed file for Amazon shop, Add product through feed file. FBA shipment processing.

کمپنی کا لوگو
Virtual Assistant (freelancer)
AH Pvt Ltd (UK Based)
نومبر ۲۰۱۴ - نومبر ۲۰۱٦ | Lancashire, United Kingdom

• New Listing, Edit Listing and quantity update at Ebay & Amazon shop through remote desktop software.
• Reply Customer Emails 100+ daily basis,
• Response Return request and Cases.
• Product Price review, Find New hot selling item Etc….
• Add product at magneto based web store.

کمپنی کا لوگو
Customer Service & Operation Manager
United Bank Limited (UBL)
مارچ ۲۰۱۱ - ستمبر ۲۰۱۴ | Karachi, Pakistan

• This position is responsible for front desk services, dealing with all current & new customers in the branch
• This incumbent manages new account openings, handing customer queries & resolve their various problems, ensuring “YOU FIRST” Customer services Standard
• Support & execute all customer products transactions inclusive of ATM cards, Visa prepaid debit cards, Lockers and all types of liability products and Remittances products and services & etc.
• Management of all ATM Machine operational procedures and practices wherever applicable.
• Joint Custodian and ensure working supplies of security stationary.
• Ensuring policy compliance with the bank’s applicable policies (inclusive of achieving policy) and SBP regulations, to prevent/control fraud and forgery and aim for zero ICU/Audit/CCAG exceptions.
• Managing Cash Management Cell for handling and monitoring proper lifting and feeding of Cash Services within branches of Area.
• To ensure that there are appropriate and documented internal controls and procedures in place. Monitor the operation of such procedures and controls and regularly review them to ensure that they reflect any changes in products, systems, policy and regulations.

تعلیم

University of Karachi
بیچلرز, , ( B.Com )‎
Accounting & Finance
فی صد 42%
2016

پیشہ ورانہ مہارتیں

ماہر Accounts Administration
ماہر Amazon
ماہر Commercial Retail Banking
ماہر Data Analytics
ماہر eBay
ماہر eCommerce
ماہر Market Place
متوسط Microsoft Excel
ماہر Product Listining
ماہر Team Leading
ماہر إدارة عمليات الفروع

زبانیں

ماہر اردو
ماہر انگریزی

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