概要

A multi-skilled Associate Manager (IT) with good all round supervisory and technical expertise. Very capable with a proven ability to ensure the smooth running of systems and to provide IT services that will improve the efficiency and performance of a company. Extensive practical knowledge of complex systems builds, hardware and software testing, network support, technical support and computer repairs.

项目

Backup Solution
Active Directory and Domain Controller
Fortigate Firewall
Antivirus Solution
Office 365
Cloud Infrastrucure and Services
CCTV 100+

工作经历

公司标识
Associate Manager IT
Continental Biscuits Limited
Aug 2017 - 代表 | Karachi, Pakistan

Planning, organizing, control and evaluate IT and electronic data operations.
Designing, develop, implement and coordinate systems, policies and procedures.
VM Clouds infrastructure and deployment with multiple sites.
MPLS connectivity and implementation over fiber between multiple sites.
Delivered of Cloud Strategies, aligned with business objectives and with a focus on Cloud Migrations.
Ensuring security of data, network access and backup systems.
Identifying problematic areas and implement strategic solutions in time.
Preserve assets, information security and control structures.
Handling annual budget and ensuring cost-effectiveness for the organization.
Hands-on experience with computer networks, network administration and network installation.
Preserves assets by implementing disaster recovery and backup procedures and information security and control structures.
Developing innovative network troubleshooting methods that reduce downtime and lower repair costs.
Expertise in web hosting, email hosting, multimedia devices and video conferencing.
Implemented and deployed Kaspersky AV with in office and factory.
Successfully deployed Office 365 and migrated from MDaemon.
Administrative controlling and authentication of Office 365.

公司标识
Assistant Manager IT
Artistic Milliners Pvt Ltd.
Aug 2015 - Jul 2017 | Karachi, Pakistan

Managed a team of administrative & technical staff i.e. system support and system engineers.
Strength the IT infrastructure through to implementing new technologies.
Managed the IT budgets and expenditure on hardware and software.
Developed & maintained the company IT systems, software and databases.
Recommended and implemented improvements and efficiencies.
Had excellent time management, confidentiality & communication skills.
Strong IT, commercial, planning and budgeting skills.
Management of server software and associated backup routines.
To evaluate, test, advise, train and support I.T. related projects.
Procurement of IT hardware, software and maintenance products & services.
Wrote documentation for ICT procedures, security and disaster recovery.
Maintained documentation of changes regarding users, functions & systems.
Supervised all daily and weekly IT procedures and making report. Designing, Implementing, Preventing & Maintenance for all IT hardware & software.
Assigned IT Staff daily jobs and check lists, train them on all needed theoretical and practical procedures, troubleshooting and support with in corporate standards.
Document, archiving all correspondence and troubleshooting, follow up suppliers’ visits and maintenance.

公司标识
IT Engineer
Banu Mukhtar Contracting (Pvt.) Ltd.
Feb 2008 - Aug 2015 | Karachi, Pakistan

Handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries. Implement security tools and practices across servers and applications/services. Provide consultancy and design customized services according to the needs of customers and market services offering.
Installation of windows 2003, 2008 & 2012, Configuring DNS, DHCP and Active directory
Deploy and configuring PCs, Workstations, Macintosh (PCs and Laptops).
Installing new computers, hardware, software peripherals.
Providing functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktops, laptops, LAN, and remote systems as well as upgrade as needed.
Implementation, operation and management of services like web, mail, DNS, billing, etc.
Ensure configurations and data backup of services and implement recovery from disaster.
Function as wholesome Systems Administrator independently or under supervision.
Record servers and services/applications logs and analyze them.
Provide 3rd level support services related to web, mail, DNS, etc. and coordinate with level 2 and 4 support.
Network connectivity, troubleshooting, ping, tracert and telnet.
Supervising efficient working of peripheral wiring and applications of the computer and handling various IT problems & issues.
Install Firewalls: application gateways and Access Control List based packet filters
Outlook configurations and support.
Updating and maintaining OS and software to the latest releases, patches, etc.
Implement and configure the corporate LAN environment.
Installation and configure of network printers.
Quickly resolved problems regarding computer software and hardware operations.
Answered user inquires and set up technical equipment for employee use.
Recruiting and assisted other computer operators in their work.
To explains the exact cause of problem and providing solutions to it.
Maintain records of repair.

公司标识
Computer Operator
Toyota Southern Motors
Aug 2007 - Feb 2008 | Karachi, Pakistan

Prepares equipment for operations by accessing software in computer; loading paper into printers and preparing for output.
Contributes to team effort by accomplishing related results as needed.
Maintains client confidence and protects operations by keeping information confidential
Starts operations by entering commands.
Maintains operations by monitoring error and stoppage messages; observing peripheral equipment; entering commands to correct errors and stoppages; reloading paper; making adjustments in process; notifying supervisor for additional resources.
Documents problems and actions by completing production logs. Resolves user problems by answering questions and requests.
Good knowledge of Ms. Office tools.
Applied commercial skills to meet sales and cost budgets.

学历

Institute Of Business & Technology (IBT)
学士, 商学士/理学士, BS (Computer Networks)‎
Computer Network
CGPA 3.3/4
2015

技能

熟练 Active Directory
中级 Antivirus solution
中级 Cloud Computing IaaS
中级 Firewall
中级 Handling Assignments
中级 MPLS Networking
中级 MS SharePoint Server
熟练 Network Infrastructure Command
熟练 Recovery Systems Knowledge
初学者 Windows
中级 Windows Mobile Command

语言

中级 英语
熟练 乌尔都语

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Muhammad Fawad 联系人

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