概要

I started my career in 2008. After the completion of my Graduation i joined Wateen Telecom there i worked 3 years as a Customer Services Officer. my last job was in Galleria Designs as an Admin Executive. I have enough
experience in Administration and operations.

工作经历

公司标识
HR Executive
Xint Solutions
Dec 2019 - 代表 | Lahore, Pakistan


公司标识
Admin Executive
Galleria Designs
Oct 2017 - Mar 2018 | Lahore, Pakistan

 Receive calls from clients and assist them with their queries.
 Receive and make calls and transfer to the concerns departments.
 Handle and prioritize all outgoing or incoming correspondence (email, letters, packages etc.)
 Make travel / lunch arrangements for executives.
 Develop and maintain filing system.
 Maintain contact list.
 Operate and maintain office equipment.
 Supervise and train other clerical staff.
 Submit employee time sheets and expenses to payroll.
 Maintain executive’s agenda and assist in planning appointments, board meeting, conferences etc.
 Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.
 Greet visitors and determine whether they should be given access to specific individuals.
 Handle confidential documents ensuring they remain secure.

公司标识
Floor Manager
Gloria Jeans Coffees
Jun 2014 - Aug 2016 | Lahore, Pakistan

 Managing employees requires training.
 Communicating restaurants policies to the workers.
 Scheduling shifts.
 Assists staff to monitor birthday party celebration.
 Investigate all issues on floor.
 Telemarketing / Marketing on social media.
 Maintain efficient relationships with customers.
 Identify each potential customer’s needs.
 Sales and achieve sales targets.
 Responding to customer complaints.
 Meeting and greeting customers.
 Checking stock levels and ordering supplies.
 Helping in any area of the restaurant.
 Maintain high standards of quality control, hygiene, health and safety.

公司标识
Assistant operation manager
Institute of business and finance
Oct 2012 - Aug 2013 | Lahore, Pakistan

 Guide students according to the college rules and regulations.
 Manage fee plan and installments plan.
 Verifying student’s document.
 Manage Students accounts and portal.
 Clearance of fines and fee.
 Calling parents for meeting.

公司标识
Customer Services Officer
Wateen Telecom Limited
Jun 2008 - May 2012 | Lahore, Pakistan

 Sales and Sales Targets.
 Technical Support.
 Direct Dealing with Customer.
 Customer Complaint Handling.
 Guide customer according to company policy.
 In incentive plain put maximum efforts.
 Telemarketing.
 Calling on customer’s data.
 Verifying customers’ documents.

学历

University of the Punjab
学士, , Bachelors in Commerce‎
Accounting
2008

技能

熟练 administration
熟练 Excel
熟练 Excel Services
熟练 Graduate
初学者 Image Editing
熟练 internet
熟练 Meeting & Greetings
熟练 Verbal Communication
初学者 Accounts Coordination
熟练 Admin Assistantce
熟练 Administration Skills
熟练 Aesthetic Procedures Knowledge
中级 Branch Administration Skills
熟练 Building Codes & Regulations
熟练 Calling Clients
熟练 Cargo Logistics
熟练 Client Handling
熟练 Client Relations
熟练 Conservation Awareness
熟练 Control Points Knowledge
熟练 Database Management 
熟练 Delivery Objects
熟练 Directing Clients
中级 Emil Writing Skills
中级 English Written Skills
中级 Evaluating Risk
熟练 Female Front desk officer
熟练 File Management
熟练 Front Desk Officer
熟练 good communictaion
熟练 Handling Assignments
中级 Handling Office Equipment
熟练 Handling office work and secretarial jobs
熟练 Health Ftness
中级 HR Information Management
熟练 Human Resource Planninng
熟练 Italian Cooking
熟练 Leadership Management
熟练 Legal Affairs Management
中级 LMP
熟练 Managment Abilities
初学者 Microsoft Applications Experience
熟练 MIT Knowledge
熟练 Mraketing
熟练 Network Security Administration
中级 Office Assistant
熟练 Office Support
熟练 Operational Tasks Handling
熟练 Operations Tasks Management
熟练 Opration Working

语言

中级 乌尔都语
中级 英语