خلاصہ

I started my career in 2008. After the completion of my Graduation i joined Wateen Telecom there i worked 3 years as a Customer Services Officer. my last job was in Galleria Designs as an Admin Executive. I have enough
experience in Administration and operations.

تجربہ

کمپنی کا لوگو
HR Executive
Xint Solutions
دسمبر ۲۰۱۹ - موجودہ | Lahore, Pakistan


کمپنی کا لوگو
Admin Executive
Galleria Designs
اکتوبر ۲۰۱۷ - مارچ ۲۰۱۸ | Lahore, Pakistan

 Receive calls from clients and assist them with their queries.
 Receive and make calls and transfer to the concerns departments.
 Handle and prioritize all outgoing or incoming correspondence (email, letters, packages etc.)
 Make travel / lunch arrangements for executives.
 Develop and maintain filing system.
 Maintain contact list.
 Operate and maintain office equipment.
 Supervise and train other clerical staff.
 Submit employee time sheets and expenses to payroll.
 Maintain executive’s agenda and assist in planning appointments, board meeting, conferences etc.
 Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.
 Greet visitors and determine whether they should be given access to specific individuals.
 Handle confidential documents ensuring they remain secure.

کمپنی کا لوگو
Floor Manager
Gloria Jeans Coffees
جون ۲۰۱۴ - اگست ۲۰۱٦ | Lahore, Pakistan

 Managing employees requires training.
 Communicating restaurants policies to the workers.
 Scheduling shifts.
 Assists staff to monitor birthday party celebration.
 Investigate all issues on floor.
 Telemarketing / Marketing on social media.
 Maintain efficient relationships with customers.
 Identify each potential customer’s needs.
 Sales and achieve sales targets.
 Responding to customer complaints.
 Meeting and greeting customers.
 Checking stock levels and ordering supplies.
 Helping in any area of the restaurant.
 Maintain high standards of quality control, hygiene, health and safety.

کمپنی کا لوگو
Assistant operation manager
Institute of business and finance
اکتوبر ۲۰۱۲ - اگست ۲۰۱۳ | Lahore, Pakistan

 Guide students according to the college rules and regulations.
 Manage fee plan and installments plan.
 Verifying student’s document.
 Manage Students accounts and portal.
 Clearance of fines and fee.
 Calling parents for meeting.

کمپنی کا لوگو
Customer Services Officer
Wateen Telecom Limited
جون ۲۰۰۸ - مئی ۲۰۱۲ | Lahore, Pakistan

 Sales and Sales Targets.
 Technical Support.
 Direct Dealing with Customer.
 Customer Complaint Handling.
 Guide customer according to company policy.
 In incentive plain put maximum efforts.
 Telemarketing.
 Calling on customer’s data.
 Verifying customers’ documents.

تعلیم

University of the Punjab
بیچلرز, , Bachelors in Commerce‎
Accounting
2008

پیشہ ورانہ مہارتیں

ماہر administration
ماہر Excel
ماہر Excel Services
ماہر Graduate
ابتدائی Image Editing
ماہر internet
ماہر Meeting & Greetings
ماہر Verbal Communication
ابتدائی Accounts Coordination
ماہر Admin Assistantce
ماہر Administration Skills
ماہر Aesthetic Procedures Knowledge
متوسط Branch Administration Skills
ماہر Building Codes & Regulations
ماہر Calling Clients
ماہر Cargo Logistics
ماہر Client Handling
ماہر Client Relations
ماہر Conservation Awareness
ماہر Control Points Knowledge
ماہر Database Management 
ماہر Delivery Objects
ماہر Directing Clients
متوسط Emil Writing Skills
متوسط English Written Skills
متوسط Evaluating Risk
ماہر Female Front desk officer
ماہر File Management
ماہر Front Desk Officer
ماہر good communictaion
ماہر Handling Assignments
متوسط Handling Office Equipment
ماہر Handling office work and secretarial jobs
ماہر Health Ftness
متوسط HR Information Management
ماہر Human Resource Planninng
ماہر Italian Cooking
ماہر Leadership Management
ماہر Legal Affairs Management
متوسط LMP
ماہر Managment Abilities
ابتدائی Microsoft Applications Experience
ماہر MIT Knowledge
ماہر Mraketing
ماہر Network Security Administration
متوسط Office Assistant
ماہر Office Support
ماہر Operational Tasks Handling
ماہر Operations Tasks Management
ماہر Opration Working

زبانیں

متوسط اردو
متوسط انگریزی