a)
Organizational Development (OD)
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Developing & implementing recruitment framework for retail staff
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Conducting hiring interviews with field team for calibrations
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Developing & conducting staff assessment program to identify competence level
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Working on online dashboards for staff performance KPI’s
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Developing staff performance KPI’s & implementation at field level
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Succession planning of Key positions in field team
b) Learning & Development
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Developing National Learning & Development calendar & required budget
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Training Modules Development on Sales, Customer Experience & Leadership
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Developing Training materials e.g participant manual, training activities & learning impact
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Delivering Train the Trainer sessions to retail management along with field sessions
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Conducting TNA’s to identify gaps & delivering solutions accordingly
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Developing & Implementing employee engagement activities at field level
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Collaborating with 3rd party organizations for Trainings & Courses

1.
Talent Recruitment, Onboarding & HR Operations
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Recruiting new staff for Retail & Support teams at managerial & non managerial levels
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Placement of advertisements (internal & External) and Shortlisting of CVs
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Conducting screening interviews & aligning formal interviews with management
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Offering finalized candidates by ensuring timely & smooth onboarding
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Completing documentation of newly hired staff for payroll
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Finalizing attendance of complete 80 branches for monthly payroll
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Managing all Employee Relations (ER) matters (welfare, discipline, absence & pay)
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Managing all Industrial Relations (IR) matters (PESSI, EOBI, Labor Department, Form C , etc.)
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Data analytics at Descriptive, Diagnostic, Predictive & Prescriptive levels for Hiring, Turnover, Sales, Customer Feedback & Employee feedback to gauge proposed/implemented decisions
b) Training & OD
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Making annual training calendar for retail & support office with tentative budgeting
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Development of training content, support material & handbooks
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Execution of training calendar for all over Pakistan including more than 120 Branches
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Calculating ROI & learning impact of delivered training programs at regional & national level

a)
HR Operations
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Recruiting staff for Retail outlets & Support Offices of IDEAS by Gul Ahmed
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Recruits, interviews, tests, and selects employees to fill vacant positions
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Onboarding of newly inducted employees & providing orientation sessions
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Developing a Performance management system for retail staff
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Working on yearly performance/appraisal mechanism for Retail staff
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Providing assistance in the execution of monthly payroll of Retail & Support Office Staff
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Developing Career fairs calendars for North & Central regions for Employer Branding
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Finalizing arrangements for organization participation in Career fairs by coordination with external & internal stakeholders
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Handling employee grievance-related matters.
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Assisting regional HRBP’s in performance assessment, appraisals & promotions
b)
Training & OD
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Planning & Execution of “Employee Assessment Activities” within specified time intervals.
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Responsible for training & development of North and Central regions (Est 1000+ employees)
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Identifying improvement areas of employees and generating TNA's for improvements.
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Formulation of training modules addressing identified TNA's.
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Delivery of trainings at Central & North region front end and regional office teams.
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Visiting outlets & regional offices for employee assessment & providing real-time feedback.
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Coaching staff about business grooming standards & basic to critical job responsibilities.
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Delivering Leadership training to Branch Managers & Regional Team Leads.