Job Description:
·       Support the deployment of IT equipment in BISP Nashonuma facilitation centers, ensuring smooth operations.
·       Play an active role in supporting the overall IT system at all BISP Sites/Facilitation Centers, including on-site support and troubleshooting for tablets and laptops.
·       Ensure smooth operation of power systems (UPS, generators, and solar systems).
·       Respond to user queries, resolve issues, provide advice, and ensure correct application of procedures, systems, and tools, while coordinating with PO for resolution.
·       Extract and maintain call logs and CRM data for analysis by the project team, ensuring accurate records and efficient transaction handling.
·       Provide technical support for staff, resolve data-related issues, and optimize CRM and ticketing systems.
·       Supported the deployment of mobile device management (MDM) across staff devices, providing training for effective Intune portal use.
·       Ensure compliance with WFP rules, install workstations, provide hardware/software support, monitor network connections, and offer staff training while reporting critical errors.
·       Monitor the physical inventory of stocked items regularly to ensure accurate records and proper location of property.
·       Local procurement of Power/IT equipment when urgently needed within a limited budget.
·       Executed key administrative functions, including sourcing local vendors for air conditioner installations across multiple districts and managing the installation process at various facilitation centers, ensuring timely and efficient completion of tasks.
·       Managed storekeeping and inventory record-keeping by maintaining a well-organized, limited stock of IT and power equipment at the regional office. Ensured accurate tracking of inventory levels to support BNP Facilitation Centers in the Hazara Division.
·       Assist in the operation and maintenance of LAN, WAN, and WLAN systems.
·       Provide Assistance to the NIS and DNC for preparing Daily, Weekly, Monthly and Quarterly report formats.
·       Assist in setting up and configuring end-user requirements, including operating system and productivity software installations on computing devices (laptops/tabs).
·       Support capacity building for Cooperating Partners and Government counterparts as needed. 
·       Ensure all implementing partners in the area, registration/distribution points have adequate connectivity with maximum availability and minimized downtime.
·       Conduct routine maintenance and checks of Solar Systems, Centralized UPS, and Internet equipment (DSL, Data Sims, VSAT, Display Screens, and printing devices).
·       Rectify Android application issues in coordination with the BISP application development team.
·       Report to Provincial IT or designated WFP staff members.
·       Perform other related duties as required. 

Job Description:
·       Designing, creating and maintenance of wired and wireless workgroup computer network with more than 80 workstations
·       Managing Fibre-Optic MikroTik routers, Implement Queues, Configuring and Managing VPN’s, Load and Balancing and securing Network via Mikrotik
·       Creating and Managing Company Database for the different projects and creating reports whenever needed as per demand of company management.
·       Providing help desk support with immediate response to the problem
·       Installation and management of Microsoft, Linux and Apple operating system and their relevant software packages
·       Monitor technology reliability, identify user needs, analyses of data and produce accurate reports to recommend IT solutions to support informative decision-making.
·       Coordinating IT issues with Sydney and Davao IT sites.
·       Configuration and Management of Cisco Small Business solution router with VPN support.
·       Creating and maintaining Linux based file server and providing VPN access to the remote staff in different countries.
·       Participated in IT equipment procurement/budgeting process.
·       Advising/suggesting and procurement of IT equipment
·       Inventory database development in Microsoft Access maintenance & report generation.
·       Wired and Wireless network printers. Scanners and Copier installation.
·       Providing IT training to staff and much more.
 

Job Description:
·       Providing different IT services to One Country Office in Islamabad, 10 Site Offices in deferent parts of KPK / FATA and Baluchistan with Two Expat Guest Houses and One Country Director House it includes more than 400 computer users
·       Carried out a range of procurement/logistics activities related to IT equipment procurement including distributing RFQs to vendors, participating in bid opening sessions, and selecting vendors based on competitive pricing, delivery timelines, and previous experience with the vendor.
·       Managed IT inventory and stock at both the country and provincial levels, ensuring that all records were kept up to date.
·       Provided beneficiary registration services during the Waziristan operation for internally displaced persons (IDPs) at Jalozai Camps, assisting in the emergency response efforts.
·       Devised and established hybrid multi-star Wired/Wireless LAN with Fiber Optic internet, Wireless and Wired ADSL Backup lines with Static IP Addresses
·       Designing, Creating and maintenance of the Workgroup Computer Networks of Microsoft Windows 7/8 and Linux different flavours Operating System (i.e. Ubuntu, OpenSuse), Deals with the security threats provides solutions for them.
·       Installing and maintaining Ubuntu based File server with different User Level Privileges
·       Installation and Configuration of Microsoft domain-based server through windows server 2008, with RAID I, Shadow Copy and Encrypted backup at external Hard drive
·       Configuration and Managing Active Directory and providing different levels of privileges to the users
·       Development and Management of Intranet MIS (HR and Asset Management) for the Country office using SharePoint 2010 Server, SharePoint Foundation and Microsoft SQL 2008 R2 Enterprise
·       Hands on experience at Microsoft SharePoint 2010 Installation, Administration and Management
·       Installation and Configuration of Microsoft based FTP Server.
·       Configuration and maintenance of Hardware based firewall (D-Link) and Software based Firewall (Linux based Endian Firewall)
·       Configuring VPN’s at Gateway, VPN Server and on individual Clients
·       Installing and managing Microsoft Windows Server 2008 R2 based File Server (with different level of user privileges) with access from LAN and remote network locations via VPN and encrypting its backup at the country office
·       Updating E-Mail contact list with the different level of groups
·       Assisting IT Manager in preparation of IT documentation and User Support Guides
·       Remote access software at server and sub-offices for administration and troubleshooting
·       Hardware/software model, specification, evaluation and recommendations of IT equipment/software
·       Managing & Data Entry in MIS (HR & Payroll) database.
·       Installation and Basic Configuration of MS-Exchange Server 2010
·       Managing Network Digital Scanners, Installation of Network Printers
·       Management of CCTV Cameras
·       Management of LAN/WAN and ADSL D-link and PTCL router Configuration
·       Management of Fiber Optic DSL Mikrotik Router
·       Network Cabling with Cat-5/Cat-6 and RJ-45 Connectors
·       Troubleshooting and helpdesk to different hardware and software issues
·       Downloading, Sorting and managing attachments of advertised positions in bulk quantities through MS Outlook and other Add-ons
·       Configuring and managing email client software’s in Linux (Evolution, Thunderbird), Microsoft (MS-Outlook) and Apple (Outlook)
·       Report line was Head of Logistics in Provincial Office and IT Manager in the Country office. 

  Job Description:
·       Designing, Creating and maintenance of the Computer Networks of Microsoft and Linux different flavours Operating System, Deals with the security threats provides solutions for them.
·       Management of different levels of users privileges, Configuring Cisco routers and switches. 
·       Development and Management of Servers i.e. FTP Server, TFTP Server, Print Server
·       Management of traffic over the internet to provides smooth running platform for other employees
·       Parental control software installation and configuration.
·       Managing IT Equipment Inventory in detail
·       Installation of Operating System (i.e. Windows 98/XP/Me, Windows Server 2000/2003), different versions of Microsoft Office, Citrix and other required software
·       Dealing with vendors regarding purchasing of IT equipment
·       Used Logmein and Team viewer as remote accessing tools for troubleshooting from remote locations.

Term of Reference:
Subject thought during this time period are.
- Operating Systems (Microsoft & Linux), Disk Operating System (DOS)
- Microsoft Office.
- Hardware Basics

 Job Description:
·       Worked as an NIP Internee but performed duties of System & Network Engineer Under the Project of Directorate of IT, Government of KPK “Online Hospital Management System” for Lady Reading Hospital Peshawar
·       Administration of Domain based network with more than 150 client computers using fiber optic as back bone and Cat-6 to the end user
·       Configuring & Managing Active Directory, users, Right Assignments, Organizational Units etc.
·       Managing Servers i.e. HP Proliant ML-150 Dual Processor with RAID level 5.
·       Management and configuring of Multi-Layer Switches i.e. Allied Taleysm based on fibre Optic.
·       Assignment of different levels of privileges to the network users.
·       Management of FTP Server.
·       Installation of all the required software at all the clients and server
·       Providing Helpdesk services to the users.

 Job Description:
·       Ensure timely data entry and clean the database
·       Checking data integrity and provide reports to the line manager/ supervisor
·       Produce reports in Access, Excel and other programs
·       Ensure safe and secure data backup on monthly bases.
·       Providing reports and queries when required.
·       Consolidate different type of progress reports of different projects.
·       Medical bills / Health claims processing on HCFA 1500
·       Format for US-Based clients in Oracle Based database named ‘POWER TRAK’.
·       Quality Assurance for different types of health service Bills