概要

With a proven track record in aviation and supply chain management, I've cultivated invaluable expertise across operational management, customer satisfaction, and logistics management. Beginning my career with a renowned company, when it comes to Airlines/Aviation industry, I optimized aircraft handling and passenger satisfaction through seamless turnarounds. Transitioning to supply chain, I specialized in enhancing operational efficiency. Currently excelling as an Operations Supervisor, I thrive in fast-paced environments, driving team performance and workflow optimization. Equipped with a solution-oriented mindset and deep industry insights, I offer a unique blend of adaptability and strategic vision.


项目

Implementation of ERP System

工作经历

公司标识
Operations Supervisor
Menzies-RAS
Mar 2024 - 代表 | Karachi, Pakistan

1) Orchestrated seamless turnaround operations for aircraft, ensuring efficient and timely handling of arrivals, departures, and ground services.2) Collaborated closely with internal departments, including ramp operations, passenger services, and cargo, to ensure alignment of turnaround activities with operational goals.3) Conducted pre-turnaround briefings with ground handling teams, emphasizing safety protocols, operational procedures, and service standards.

公司标识
Customer Onboarding Specialist
Trade Your Container
Jul 2023 - Feb 2024 | Karachi, Pakistan

1) Managed the onboarding process for new customers, ensuring a smooth transition from sales to operations.2) Acted as the primary point of contact for new customers, providing guidance and support throughout the onboarding journey.3) Maintained accurate records and documentation of customer onboarding activities, ensuring compliance with regulatory requirements and company standards.

公司标识
Ramp Coordinator
Gerry's Dnata
Oct 2021 - Jun 2023 | Karachi, Pakistan

1) Monitoring ramp activities in real-time, identifying potential safety hazards and implementing corrective actions as needed.
2) Overseeing ramp operations, including aircraft arrivals, departures and turnarounds.
3) Collaborating with airline partners and airport authorities to facilitate smooth aircraft movements and adherence to operational procedures.

学历

PAF Karachi Institute of Economics & Technology (PAF-KIET)
学士, 理工学士, ‎
Aviation Management
CGPA 3.2/4
2023

技能

中级 Boiler Components
中级 Customer Focus
中级 Customer Relationship Management
中级 Customer Satisfaction
中级 Decision Making
中级 End to End Sales
中级 Knowledge of Air Travel
中级 Microsoft Office Suite
中级 Negotiation
中级 Problem Solving
中级 Strategic Planning
中级 Strong communication Skills
中级 Team Building
初学者 Travel Sales

语言

熟练 乌尔都语
熟练 英语

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