خلاصہ

With a proven track record in aviation and supply chain management, I've cultivated invaluable expertise across operational management, customer satisfaction, and logistics management. Beginning my career with a renowned company, when it comes to Airlines/Aviation industry, I optimized aircraft handling and passenger satisfaction through seamless turnarounds. Transitioning to supply chain, I specialized in enhancing operational efficiency. Currently excelling as an Operations Supervisor, I thrive in fast-paced environments, driving team performance and workflow optimization. Equipped with a solution-oriented mindset and deep industry insights, I offer a unique blend of adaptability and strategic vision.


پراجیکٹس

Implementation of ERP System

تجربہ

کمپنی کا لوگو
Operations Supervisor
Menzies-RAS
مارچ ۲۰۲۴ - موجودہ | Karachi, Pakistan

1) Orchestrated seamless turnaround operations for aircraft, ensuring efficient and timely handling of arrivals, departures, and ground services.2) Collaborated closely with internal departments, including ramp operations, passenger services, and cargo, to ensure alignment of turnaround activities with operational goals.3) Conducted pre-turnaround briefings with ground handling teams, emphasizing safety protocols, operational procedures, and service standards.

کمپنی کا لوگو
Customer Onboarding Specialist
Trade Your Container
جولائی ۲۰۲۳ - فروری ۲۰۲۴ | Karachi, Pakistan

1) Managed the onboarding process for new customers, ensuring a smooth transition from sales to operations.2) Acted as the primary point of contact for new customers, providing guidance and support throughout the onboarding journey.3) Maintained accurate records and documentation of customer onboarding activities, ensuring compliance with regulatory requirements and company standards.

کمپنی کا لوگو
Ramp Coordinator
Gerry's Dnata
اکتوبر ۲۰۲۱ - جون ۲۰۲۳ | Karachi, Pakistan

1) Monitoring ramp activities in real-time, identifying potential safety hazards and implementing corrective actions as needed.
2) Overseeing ramp operations, including aircraft arrivals, departures and turnarounds.
3) Collaborating with airline partners and airport authorities to facilitate smooth aircraft movements and adherence to operational procedures.

تعلیم

PAF Karachi Institute of Economics & Technology (PAF-KIET)
بیچلرز, بیچلرز ان سائنس, ‎
Aviation Management
CGPA 3.2/4
2023

پیشہ ورانہ مہارتیں

متوسط Boiler Components
متوسط Customer Focus
متوسط Customer Relationship Management
متوسط Customer Satisfaction
متوسط Decision Making
متوسط End to End Sales
متوسط Knowledge of Air Travel
متوسط Microsoft Office Suite
متوسط Negotiation
متوسط Problem Solving
متوسط Strategic Planning
متوسط Strong communication Skills
متوسط Team Building
ابتدائی Travel Sales

زبانیں

ماہر اردو
ماہر انگریزی

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