With a proven track record in aviation and supply chain management, I've cultivated invaluable expertise across operational management, customer satisfaction, and logistics management. Beginning my career with a renowned company, when it comes to Airlines/Aviation industry, I optimized aircraft handling and passenger satisfaction through seamless turnarounds. Transitioning to supply chain, I specialized in enhancing operational efficiency. Currently excelling as an Operations Supervisor, I thrive in fast-paced environments, driving team performance and workflow optimization. Equipped with a solution-oriented mindset and deep industry insights, I offer a unique blend of adaptability and strategic vision.
1) Orchestrated seamless turnaround operations for aircraft, ensuring efficient and timely handling of arrivals, departures, and ground services.2) Collaborated closely with internal departments, including ramp operations, passenger services, and cargo, to ensure alignment of turnaround activities with operational goals.3) Conducted pre-turnaround briefings with ground handling teams, emphasizing safety protocols, operational procedures, and service standards.
1) Managed the onboarding process for new customers, ensuring a smooth transition from sales to operations.2) Acted as the primary point of contact for new customers, providing guidance and support throughout the onboarding journey.3) Maintained accurate records and documentation of customer onboarding activities, ensuring compliance with regulatory requirements and company standards.
1) Monitoring ramp activities in real-time, identifying potential safety hazards and implementing corrective actions as needed.
2) Overseeing ramp operations, including aircraft arrivals, departures and turnarounds.
3) Collaborating with airline partners and airport authorities to facilitate smooth aircraft movements and adherence to operational procedures.