概要

A professional Electrical Engineer seeking a position to advance my professional skills by
implementing my knowledge and persuasion skills within an organization that proritizes internal promotion where I can grow exponentially.

工作经历

公司标识
Access Network Engineer
Huawei Technologies
Jul 2023 - 代表 | Islamabad, Pakistan

Enter Description

公司标识
Customer Care Representative
Huawei Technologies
May 2023 - Jul 2023 | Islamabad, Pakistan


Customer Care Representative.

Assigning relevant tickets to Huawei Engineers.
Communicating with other members of the operations team, such as field operators, maintenance personnel, and supervisors.
Establishing conferences between the concerned customers and Huawei technical engineers.
Reporting issues within the given SLA.

公司标识
Access Engineer Intern
HUAWEI
Aug 2022 - Feb 2023 | Islamabad, Pakistan

Working as Access Engineer in Customer Service department and supporting PTCL the client. Maintaining the services of PTCL such as voice, HSI, NMS & IPTV.Also gained knowledge about edge network devices of Huawei such as DSLAM, MSAG & OLT, Their basic hardware and configurations.

公司标识
On Site Electrical Engineer Intern
National Logistics Cell(NLC).
Jun 2022 - Aug 2022 | Islamabad, Pakistan

Worked onsite at King Hamad Medical University (KHU) in chukshahzad, Islamabad.

学历

International Islamic University
学士, 商学士/理学士, Bachelor's in Electrical Engineering‎
Electrical
CGPA 3.06/4
2022
Army Public School & College Westridge III, Rawalpindi
中级/A级, 理学院(工程预科), PRE ENGINEERING‎
Science
所占比重 75%
2017

技能

初学者 British Accent
中级 Call Handling
初学者 Cash Collection
中级 Clear Accent
熟练 Computer Proficient
中级 Cooordination Skills
初学者 Coordination Skillss
中级 Costumer Support
中级 Customer Acquisition Skills
中级 Customer Analysis
中级 Customer Care Representation
中级 Customer Communication Skills
初学者 Customer Interaction Management
中级 Customer Satisfaction Management
中级 Customer Service skills
中级 Customer Support
中级 Data Management
初学者 Documents Maintenance Skills
中级 Feedback Management
初学者 Flexible Approach
中级 Fluent in English
中级 HFO Operations Handling
中级 IT Support Responsibilities
中级 Listening to Customers
熟练 Meeting Scheduling
熟练 Microsoft Office 1
中级 Negotiation Skills
初学者 Network Surveillance
初学者 Network Troubleshooting
初学者 Networking Skills
初学者 Procurement Knowleddge
初学者 Product Sourcing
中级 Quality Control Cutting
中级 Record Keeping1
中级 Relations Management
中级 Security Principles
中级 Student Management
中级 Time Management
初学者 Work Effectively

语言

中级 乌尔都语
中级 英语

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