خلاصہ

A professional Electrical Engineer seeking a position to advance my professional skills by
implementing my knowledge and persuasion skills within an organization that proritizes internal promotion where I can grow exponentially.

تجربہ

کمپنی کا لوگو
Access Network Engineer
Huawei Technologies
جولائی ۲۰۲۳ - موجودہ | Islamabad, Pakistan

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کمپنی کا لوگو
Customer Care Representative
Huawei Technologies
مئی ۲۰۲۳ - جولائی ۲۰۲۳ | Islamabad, Pakistan


Customer Care Representative.

Assigning relevant tickets to Huawei Engineers.
Communicating with other members of the operations team, such as field operators, maintenance personnel, and supervisors.
Establishing conferences between the concerned customers and Huawei technical engineers.
Reporting issues within the given SLA.

کمپنی کا لوگو
Access Engineer Intern
HUAWEI
اگست ۲۰۲۲ - فروری ۲۰۲۳ | Islamabad, Pakistan

Working as Access Engineer in Customer Service department and supporting PTCL the client. Maintaining the services of PTCL such as voice, HSI, NMS & IPTV.Also gained knowledge about edge network devices of Huawei such as DSLAM, MSAG & OLT, Their basic hardware and configurations.

کمپنی کا لوگو
On Site Electrical Engineer Intern
National Logistics Cell(NLC).
جون ۲۰۲۲ - اگست ۲۰۲۲ | Islamabad, Pakistan

Worked onsite at King Hamad Medical University (KHU) in chukshahzad, Islamabad.

تعلیم

International Islamic University
بیچلرز, بی سی ایس / بی ایس, Bachelor's in Electrical Engineering‎
Electrical
CGPA 3.06/4
2022
Army Public School & College Westridge III, Rawalpindi
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), PRE ENGINEERING‎
Science
فی صد 75%
2017

پیشہ ورانہ مہارتیں

ابتدائی British Accent
متوسط Call Handling
ابتدائی Cash Collection
متوسط Clear Accent
ماہر Computer Proficient
متوسط Cooordination Skills
ابتدائی Coordination Skillss
متوسط Costumer Support
متوسط Customer Acquisition Skills
متوسط Customer Analysis
متوسط Customer Care Representation
متوسط Customer Communication Skills
ابتدائی Customer Interaction Management
متوسط Customer Satisfaction Management
متوسط Customer Service skills
متوسط Customer Support
متوسط Data Management
ابتدائی Documents Maintenance Skills
متوسط Feedback Management
ابتدائی Flexible Approach
متوسط Fluent in English
متوسط HFO Operations Handling
متوسط IT Support Responsibilities
متوسط Listening to Customers
ماہر Meeting Scheduling
ماہر Microsoft Office 1
متوسط Negotiation Skills
ابتدائی Network Surveillance
ابتدائی Network Troubleshooting
ابتدائی Networking Skills
ابتدائی Procurement Knowleddge
ابتدائی Product Sourcing
متوسط Quality Control Cutting
متوسط Record Keeping1
متوسط Relations Management
متوسط Security Principles
متوسط Student Management
متوسط Time Management
ابتدائی Work Effectively

زبانیں

متوسط اردو
متوسط انگریزی

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