概要


Proficient IT Service Management (System Support/Helpdesk) team Lead with 13 years of experience in IT Infrastructure Management, Technical Support/Helpdesk Operation, 1st and 2nd level user-end support provided under the roof of National Bank of Pakistan,Vendor Coordination.


项目

Active Directory

工作经历

公司标识
AVP
United Bank Limited (UBL)
Jan 2023 - 代表 | Karachi, Pakistan

To provide user end support and access management specialist
Lead and manage team with excellent support bank wide domestic and internationally

公司标识
Sr. Manager IT Support (System/ Network Support)
NBP (National Bank Of Pakistan)
Feb 2008 - Dec 2022 | Karachi, Pakistan

Proficient IT Service Management (System Support/Helpdesk) team Lead with 7+ years of experience in IT Infrastructure Management, Technical Support/Helpdesk Operation, Desktop/Laptops, Printers, Smartphone. E-learning portal Support and Implementation, AD Management and ITIL./p/div

学历

NED University of Engineering & Technology
学士, , Bachelors in Computer Science‎
Computer Science
所占比重 73%
2006

技能

熟练 computer hardware & software
熟练 severs
熟练 (Microsoft MCITP
熟练 A+ Certified
熟练 Ability To Assist Users With Access Problems
熟练 Accounts Adminstration
熟练 Active Directory
熟练 Adobe Photoshop 
熟练 Aesthetic Procedures Knowledge
熟练 Analytical Skills
熟练 Application Support
熟练 Application Support Services
熟练 Asset Management
中级 ATS Knowledge
中级 Azure
熟练 Backup Recovery
熟练 Backup Software
熟练 Banking Companies Ordinance
中级 Blackberry OS
中级 Boutique Knowledge
熟练 Branch IT Administration
中级 Branch Support.
中级 Build Strong Teams
中级 Business Analysis
熟练 Business Development Process
中级 Business Knowledge
熟练 CCNA
熟练 CCTV Configuring
熟练 CEM Deployment
熟练 Cisco
熟练 Cisco Certified
中级 Cisco Firewall Security
熟练 Cisco Network Devices Knowledge
熟练 CISM
中级 CISSP
熟练 Cleaing
熟练 Client relationship/management
熟练 Cloud Computing
熟练 Cloud Computing Knowledge
熟练 Cloud Solutions
熟练 Commercial Software Knowledge
熟练 Communication Training
熟练 Computer Assistance
中级 Computer Hardware Assembly
熟练 Computer Hardware Installation
熟练 Computer Network Operations
熟练 Computer Science Command
熟练 Conservation Awareness
熟练 Control Points Knowledge
熟练 Cooordination Skills

语言

熟练 乌尔都语
熟练 英语