خلاصہ


Proficient IT Service Management (System Support/Helpdesk) team Lead with 13 years of experience in IT Infrastructure Management, Technical Support/Helpdesk Operation, 1st and 2nd level user-end support provided under the roof of National Bank of Pakistan,Vendor Coordination.


پراجیکٹس

Active Directory

تجربہ

کمپنی کا لوگو
AVP
United Bank Limited (UBL)
جنوری ۲۰۲۳ - موجودہ | Karachi, Pakistan

To provide user end support and access management specialist
Lead and manage team with excellent support bank wide domestic and internationally

کمپنی کا لوگو
Sr. Manager IT Support (System/ Network Support)
NBP (National Bank Of Pakistan)
فروری ۲۰۰۸ - دسمبر ۲۰۲۲ | Karachi, Pakistan

Proficient IT Service Management (System Support/Helpdesk) team Lead with 7+ years of experience in IT Infrastructure Management, Technical Support/Helpdesk Operation, Desktop/Laptops, Printers, Smartphone. E-learning portal Support and Implementation, AD Management and ITIL./p/div

تعلیم

NED University of Engineering & Technology
بیچلرز, , Bachelors in Computer Science‎
Computer Science
فی صد 73%
2006

پیشہ ورانہ مہارتیں

ماہر computer hardware & software
ماہر severs
ماہر (Microsoft MCITP
ماہر A+ Certified
ماہر Ability To Assist Users With Access Problems
ماہر Accounts Adminstration
ماہر Active Directory
ماہر Adobe Photoshop 
ماہر Aesthetic Procedures Knowledge
ماہر Analytical Skills
ماہر Application Support
ماہر Application Support Services
ماہر Asset Management
متوسط Azure
ماہر Backup Recovery
ماہر Backup Software
ماہر Banking Companies Ordinance
متوسط Blackberry OS
متوسط Boutique Knowledge
ماہر Branch IT Administration
متوسط Branch Support.
متوسط Build Strong Teams
متوسط Business Analysis
ماہر Business Development Process
متوسط Business Knowledge
ماہر CCNA
ماہر CCTV Configuring
ماہر CEM Deployment
ماہر Cisco
ماہر Cisco Certified
متوسط Cisco Firewall Security
ماہر Cisco Network Devices Knowledge
ماہر CISM
متوسط CISSP
ماہر Cleaing
ماہر Client relationship/management
ماہر Cloud Computing
ماہر Cloud Computing Knowledge
ماہر Cloud Solutions
ماہر Commercial Software Knowledge
ماہر Communication Training
ماہر Computer Assistance
متوسط Computer Hardware Assembly
ماہر Computer Hardware Installation
ماہر Computer Network Operations
ماہر Computer Science Command
ماہر Conservation Awareness
ماہر Control Points Knowledge
ماہر Cooordination Skills
ماہر Coordination Abilities

زبانیں

ماہر اردو
ماہر انگریزی