· Worked effectively and cross-functionally with all levels of management, both internally and externally.
· Oversee a department and team of project managers, including budget management, scheduling and risk analysis etc.
· Managing multiple cross-functional, large scale projects (i.e. payment gateway related & others) involving development of web / mobile based applications in Dynamics AX, Dynamics Business Central, Salesforce, SAP B1, Quick Book Online (QBO), Open Source Technologies etc. in USA region.
· Key point of contact for managing and coordinating discussions, initiatives and solutions with internal teams to facilitate stakeholders.
· Enhance company and department reputation by accepting ownership, exploring new possibilities and adding value to the organization
· Interface directly with project managers, employees, vendors and others to clearly define project requirements and expectations
· Conducts formal quality assurance reviews with project stakeholders & project manager during and upon project completion.
Review team performance by setting goals of each team member(s) and evaluate the performance based on assigned goals.
· Worked effectively and cross-functionally with all levels of management, both internally and externally.
· 6 years’ experience of account management, key stakeholder’s management and generation of new business from existing accounts
· Extensive experience of business development for Public Sector, bespoke solutions, EDMS, CRM, Financial MS, with technical team and extensive proposal development, bid management, TOR, RFP, EOI preparation and evaluation.
· Responsible to identify training needs for key staff members and ensuring succession planning
· Responsible for the targets (revenue, collections and profitability); responsible for status reporting to Director ITS/ Partner level.
· Managed multiple time-sensitive, cross-functional, large scale projects in both private and public sector involving development of web / windows based applications using MS SharePoint, .Net (ASP.net, C#, VB.Net) platform on SQL Server, mobile solutions integrated with SAP B1 etc.
· Conducts project kickoff meetings; communicates individual roles and project expectations; ensures all project team members have the tools and training required to perform effectively.
· Monitors project milestones and critical dates to identify potential risk of project schedule; identifies ways to resolve schedule issues; keeps management current on any changes.
· Conducts formal quality assurance reviews with project stakeholders during and upon project completion to confirm acceptance and satisfaction.
· Manages an executive steering committee and project governance structure for status reporting, decision making and issue resolution. Serves as central point of contact for all project issues and escalations.
· Design & Develop AWS Solution Architect base on client’s requirements, also delivering AWS technical training/workshop to clients.
· Responsible to identify training needs for key staff members and ensuring succession planning.
· Develops and maintains a productive working relationship with project sponsors, stakeholders and project team members.
· Review team performance by setting goals of each team member(s) and evaluate the performance based on assigned goals.
· Evaluated and improved organizational project management policies and processes; Risk/Issue monitoring and resolution.
· Thorough experience of Proposal development for private/ public / donor agencies (World Bank, USAID, UNDP, DFID)
· Handled day to day operations, departmental budgets, resource planning etc.
· Analyze client’s business requirement and translate these requirements in Business Process Flow diagram for development & quality assurance team and stakeholder for better understanding of system functionalities.
· Prepare Requirement Specification document for freeze out client’s requirements with Project Manager.
· Prepare project schedule plan and development activities plan with Project Manager in MS Project.
· Tasks assign to team members and ensure that deliverables are developed according to approved project specification document and development activities plan. Also ensure that all deliverables are thoroughly documented.
· Interact with the team members to help and solve the technical problems.
· Design application framework for application development
· Design database architecture with database expert.
· Serve as the technical lead in all client meetings.
· Provide assistance to application testing team and support personnel as needed to resolve system problems.
· Prepare custom reports based on business requirements.
· Plan organizes, lead and control the activities of team members.
· Provide leadership and guidance to coach, and motivate team members to their optimum performance levels and career development.
• Developing new software applications in partnership with business analysts and technical architects
• Upgrading existing software as the user organization’s needs change
• Perform application unit testing to ensure that code is correct, fixing errors where they were occurring, and rerunning and rechecking the program until it produces the correct results
• Prepare training manuals for users
• Maintaining the systems once they are up and running