As a consultant with reputation for timely and clairvoyant interventions in business, i was approach by WorkFello to take their Recruitment Processing business to US Market. This included thorough studying of their systems and processes and designing the roadmap for success. Under my responsibilities as a leader for the whole project i was incharge of:

Company's Future Core Strategy
Policy & Practices
Goals and Ambitions
Sales & Marketing Strategy
Customer Experience Journey
Training & Development

Within months i was able to recruit a team of winners, got them up to speed and implemented internal communication systems like Slack, JIRA for Scrum Project Management, HubSpot for Content Management systems and others.

This resulted in superior support system architecture for Branding efforts that resulted in a world-class website optimized for omni-channel customer experience management, competitive SEO and analytics monitoring, effective MailChimp Marketing campaigns among others.

This complete makeover was made possible with in two months and company took off from nine years of slumber in a proverbial overnight. We achieved expected target before the anticipated date and it boosted the morale of the team and customer confidence in us an organization.

• Liaising between CEOs, Directors and Stakeholders, about Strategy, Technology, Policy and Procedural issues.
• Identifying Training and Development Needs of Organizations.
• Translating Above into Plans and Aligning them with Organization’s Vision and Mission.
• Coordinating between Departments in Organizations to ensure Congruence.
• Experience with SMEs and Large Enterprises in Multiple Industries.
• Benchmarking Technology Solutions for Efficiency, Costs and Implementation.
• SAP HCM, Zoho Suite & Recruitment Modules e.g. Sendouts by Bullhorn.
• Concur Travel & Expense, Siebel CRM, ERP Ericoll.
• Web Design, Content Writing, Translation, Voiceovers.


Some of the Short Term and Pro Bono Contracts i have worked with are Below:

1. Wikieducator, Board Member, Commonwealth of Learning, UNESCO. (Turn-Key Project)
2. Bilojix Inc., Pakistan. (Turn-Key Project to establish Software house)
3. Canonical Limited, Ubuntu Linux Pakistan. (Pro Bono)
4. Websouls Inc. (Set up Web shop)
5. Sublime Wireless (Recruiting IT professionals for blue chip companies)
6. Microsoft (Remote Work for Outlook App Team)
7. The Resource Group (TRG - Worked with major US Cable and Satellite companies.)
8. Liveadmins (German Support for Nuance, the company behind Apple's Siri)
9. International Petrochemicals. (Product Manager for German Market)
10. Ericsson (Short Term Employment at Global Headerquarters in Stockholm. Multilingual Role)
11. WPKonsulterna (Currently helping them write their Corporate Blog in Swedish)

• Liaising between CEOs, Directors and Stakeholders, about Strategy, Technology, Policy and Procedural issues.
• Identifying Training and Development Needs of Organizations.
• Translating Above into Plans and Aligning them with Organization’s Vision and Mission.
• Coordinating between Departments in Organizations to ensure Congruence.
• Experience with SMEs and Large Enterprises in Multiple Industries.
• Benchmarking Technology Solutions for Efficiency, Costs and Implementation.
• SAP HCM, Zoho Suite & Recruitment Modules e.g. Sendouts by Bullhorn.
• Concur Travel & Expense, Siebel CRM, ERP Ericoll.
• Web Design, Content Writing, Translation, Voiceovers.


Some of the Short Term and Pro Bono Contracts i have worked with are Below:

1. Wikieducator, Board Member, Commonwealth of Learning, UNESCO. (Turn-Key Project)
2. Bilojix Inc., Pakistan. (Turn-Key Project to establish Software house)
3. Canonical Limited, Ubuntu Linux Pakistan. (Pro Bono)
4. Websouls Inc. (Set up Web shop)
5. Sublime Wireless (Recruiting IT professionals for blue chip companies)
6. Microsoft (Remote Work for Outlook App Team)
7. The Resource Group (TRG - Worked with major US Cable and Satellite companies.)
8. Liveadmins (German Support for Nuance, the company behind Apple's Siri)
9. International Petrochemicals. (Product Manager for German Market)
10. Ericsson (Short Term Employment at Global Headerquarters in Stockholm. Multilingual Role)
11. WPKonsulterna (Currently helping them write their Corporate Blog in Swedish)

• Monthly Meeting with the Team Leader to Review Scorecard KPI’s of the Team.
• Monthly Meeting with the AM and the Manager to Review Rolling Forecast and Latest View.
• Responsible for CS sales towards New and Existing Customers.
• Create and Execute Action Plans to Improve the Operations KPI’s
• Assure that the Delivered Services are in line with the Performance Service Level Agreements.
• Assure correct Offering and Crediting in case of non-compliance.
• Coordinating with Cross-Functional Teams.
• Maintain Response time as per defined TAT (Turn-around Time).
• Providing End to End Solution to Customer Queries / Follow-ups.