概要

I hold A Bachelors Degree in BBA(Hon's).
I am very interested in in IT, Human Resources, Management, Problem Solving, Marketing and Researching.
Am familiar with Windows 98/2000/XP/Win7/Win10, familiar with Microsoft Office 97/2000/XP/2003/2007/2016, familiar with Sales force and a fast learner where it comes to CRM softwares.

Am also fairly experienced in trouble shooting in various software's which usually present themselves.

I have exceptional management experience, team management, researching skills and have made several reports on various topics.

工作经历

公司标识
Project Co-Ordinator
WNetwork Consulting
Feb 2017 - 代表 | Karachi, Pakistan

Working for Client Cisco Systems-

PEGA AUTOMATION WCCS L1 SUPPORT
Currently Process Lead of Approve Program and Promo Deal (APPD) Process in WCCS L1 team (Theatre: APJ, EMEAR, GC, Americas)

ACANO (CISCO MEETING SERVER)
Well versed and trained on Compliance Check process.
Mentoring team and documenting process by using in-house Tool; training and consulting colleagues when needed for new queries when presented.

HYPERFLEX (HX) OPPTY ACCELERATION
Reaching out to Account Managers for providing successful pre-sales Non-technical info and forwarding queries to the right Dept.

VCE
Filling Deal Exception form on behalf of Cisco Sales Team.
Providing pre-sales supports to Sales Managers and providing feedback when needed.

IT Specific Skills for Cisco Tools:
• SaleForce.com uCRM
• Cisco Commerce Workspace
• Deal Checkpoint
• CPR Tool
• Outlook Professional 2016
• Troubleshooting Windows 7 & Windows 10
• PEGA
• Connect Dots
• Partner Locator
• Partner Self Service
• Microsoft Office 2016

公司标识
Customer Support Executive
IBEX Global - (TRG) The Resource Group for Square Trade Campaign
Jan 2016 - Jun 2016 | Karachi, Pakistan

公司标识
Executive Secretary to C.E.O
Kaizen Pharmaceuticals Pvt. Ltd
Aug 2014 - Sep 2015 | Karachi, Pakistan

公司标识
Admin Officer, Assistant Purchase Officer & Customer Relations Officer
Grab A Bite
Jan 2012 - Jul 2014 | Karachi, Pakistan

公司标识
Admin Officer, Assistant Purchase Officer & Customer Relations Officer
Miss Ellies Coffee & Subs
Jan 2012 - Jul 2014 | Karachi, Pakistan

公司标识
Admin Officer, Assistant Purchase Officer & Customer Relations Officer
RushPcb
Jan 2012 - Jul 2014 | Karachi, Pakistan

公司标识
Export Manager Assistant
Sultan Enterprises
Aug 2011 - Dec 2011 | Karachi, Pakistan

公司标识
Team Manager
Universal Communication Technologies
Jun 2010 - Mar 2011 | Karachi, Pakistan

公司标识
Export Manager
Kanpa International Sales
Aug 2009 - Mar 2010 | Karachi, Pakistan

学历

Indus Institute of Higher Education
学士, 工商管理学士学位, Bachelors of Business Administration‎
CGPA 3.0/4
2007
THE HAMPTON HIGHER SECONDARY SCHOOL CLIFTON, KARACHI BOARD
中级/A级, 计算机科学学生, INTERMEDIATE (H.S.C) SCIENCE GROUP‎
Statistics, Business Communication, Computer Science
等级 D+
2003
INTERNATIONAL SCHOOL OF STUDIES, KARACHI BOARD
大学入学/0级, 科学, MATRICULATE (S.S.C) SCIENCE GROUP‎
Computer, Mathematics, Statistics
等级 C+
2001

技能

熟练 Admistartive Assistance
中级 Import / Export Control
中级 Purchase Procurement Knowledge
中级 Secretarial Services
熟练 رعاية العميل

语言

初学者 乌尔都语
熟练 英语

Manzoor 联系人

Zafar Iqbal
Confidential