I am seeking to advance in a competitive work setting and deliver exceptional results to the organization by leveraging my full potential. I possess strong written and verbal communication skills and am interested in pursuing a challenging career as an IT Support Engineer. My goal is to become a dedicated professional in my field and achieve success in my career by utilizing all of my abilities and skills.
Vicidial Server Administration
Leads upload
New users
Recording fetching
Asterisk Server
Monitoring and Managing
Network Infrastructure
Manage computer software, hardware installation, and management.
Troubleshoot hardware problems.
Working on different Operating Systems.
Working on an Anti-Virus server (Kaspersky Endpoint Security).
Look after maintaining all computers, printers, network devices, and all servers.
Monitoring and maintaining computer systems and networks.
Talking staff/clients through a series of actions, either face-to-face to over the telephone
Investigate specialist and complex IT support issues.
I am communicating with third-party technical specialists.
Configuring and managing backup & restore procedures
Troubleshooting system, diagnosing, network & solving hardware/software problems