概要

divpI am seeking a competitive and challenging position where I can serve your organization and establish an enjoyable career for myself./p
/div

工作经历

公司标识
Phone Banking Officer
Bank Alfalah Limited
Jan 2022 - 代表 | Lahore, Pakistan

Two Time Appreciate by Bank on behalf of Excellent customer services to Customer.
Provides Support to Customer Regarding Financial Issues.Registering Customer Complaints in Different Portals i,e CRM, DRS.Assist Customer Regarding Global Payment and Bill payments.Guide Customer Regarding Financial Issues.

公司标识
Phone Banking Officer
Bank Alfalah Limited
Jan 2022 - May 2024 | Lahore, Pakistan

Handling Customer Financial Issues and Complaints
Main MIS

公司标识
TeleSales Representative
Camfirst Solutions pvt ltd
Sep 2020 - Jul 2021 | Lahore, Pakistan

Dealing foreigner Customer service Related Issues

公司标识
Tele Sales Representative (TSR)
Camfirst Solutions
Sep 2020 - Jul 2021 | Lahore, Pakistan

USA Based Call Center Job For TV Service New sale Up selling to the Customer

公司标识
Customer Support Representative (CSR)
Pakistan Telecommunication Company Limited (PTCL)
Apr 2018 - Jul 2020 | Lahore, Pakistan



公司标识
Assistant Accountant
Right Vision Communication
Feb 2015 - Dec 2016 | Lahore, Pakistan

Manage petty cash Book, Client's Payroll, Monthly Sheets 

学历

Institute of Business Administration (IBA)
硕士, 工商管理硕士学位, ‎
Business Administration, Finance
2020
Institute of Business Administration (IBA)
学士, , MBA‎
CGPA 2.7/4
2020
Institute of Business Administration (IBA)
大专, ‎
Business Administration, Finance
Incomplete
2015
The Superior College
硕士, , B.Com‎
所占比重 51%
2013
Superior University Lahore
学士, 贸易学士, ‎
Commerce
2012
The Superior College
中级/A级, , I.Com‎
Commerce
所占比重 52%
2010
Public School
非预科, Matric in Science‎
Biology
Completed
2008

技能

熟练 Ability To Work Under Pressure
中级 Sales Development
中级 Account Opening
中级 Account Receivable Collection
中级 Accounting
中级 Accounting Skills
中级 Accounts / Manager
中级 Accounts Administration
初学者 Accounts Finalization
中级 Accounts Management
熟练 Accounts Management Skllis
中级 Accounts Reconciliations
中级 American Accent
中级 Analytical Skills
初学者 Audit Assignment Handling
初学者 Auditing
中级 Bank Reconciliation     
中级 BPO Supervision Skills
中级 Branch Banking
中级 Branch Operations Handling
中级 Branch Support
中级 Budget Preparation Skills
中级 Bulk Sales
初学者 Business Development
中级 Business Development Strategies
中级 Business To Consumer Sales
中级 Call Center Development
中级 Call Center Knowledge
熟练 Call Center Management
熟练 Call Controls
熟练 Call Handling
中级 CASA Deposits
初学者 Cash Collection
中级 Cash Managament
初学者 Clain Management
中级 Client Dealing 
中级 Client Relationship
中级 Client Relationship Management
中级 Client Services
中级 Communication Skills
初学者 Convincing People
中级 Coordination Skills
熟练 Coordination Skillss
初学者 Corporate Sales Management
中级 CRM Tools Knowledge
中级 Cross Selling
中级 Customer Acquisition Skills
熟练 Customer Care Knowledge
中级 Customer Care Representation
熟练 Customer Relation Management

语言

中级 英语
熟练 乌尔都语
熟练 旁遮普语